Welcome - Karibuni - My blog Launch Comments!.

    

{-------------------------------------------------   Our Sponsors   -------------------------------------------------------------}

 

Welcome to this blog, initiated to enhance service delivery to the city residents. Social media has become a powerful tool to empower people of all levels and backgrounds.  Through this blog, the city has been taken to the people. The blog will act as platform where different experiences, knowledge and ideas  from kenyans , residents and other visitors to the blog will jointly engage and share the vision that will drive Nairobi into being a world class city, in line with vision 2030.  Hopefully this lively interaction of ideas will retransmit this city to its past glory as “the greencity in the sun.”

The city has many challenges that must be overcome in order to achieve our vision of being a modern metropolis.  I know that through this exchange, innovative ideas will be debated by people of diverse backgrounds.  This platform will combine a sense of surprise, discovery, enlightenment, joy, inspiration, and fun in the discourse of management of Council affairs. Consequently, the sifting, sieving,dissecting and enrichment of these ideas will snowball into great service delivery innovations by the City Council of Nairobi.  

Let me assure you that this blog is neither an end in itself nor a mere talking shop.  On the contrary, it will act as the watershed of new joint initiatives by the Council and the residents.  Consequently, I have assigned two officers to work with me in sieving the ideas and identifying those that can be implemented. I commit myself to making a monthly progress report on ideas submitted for implementation. By so doing, our unity of purpose will propel Nairobi to world class standards.   As a gesture of appreciation, a monthly reward will be offered to the best idea generated by a blogger.

Kindly join the other bloggers in giving your comments, criticism, ideas and sharing your knowledge and experience in the management of the City of Nairobi.  You now have the power and opportunity to run the city.

Happy blogging,   

 

What did you think of this article?




Trackbacks
  • No trackbacks exist for this entry.
Comments

  • 10/27/2009 4:48 PM Stephen Mutoro wrote:
    Philip,

    I think that this a great idea. It is also a first one from the Council. The Kenya Alliance of Resident Associations (KARA) Nairobi Chapter membership should find this a useful resource.

    i must hasten to mention the usefulness of the same would be pegged on how much the ideas can be objectively collated and more importantly, implemented and reported back.

    Again, and talking for city residents and I, it would be useful for you to demystify the operations and departments of the Council - so that the engagement through this blog will not be one-sided - that of enquiries and lamentations only.

    For long, city residents have been denied an opportunity to effectively engage with the city fathers and mothers. We must use this blog and a regular hard copy newsletter to reach those that cannot access internet. Even for those who can access/read but can't afford internet costs, there should be either free or heavily subsidized CCN internet kiosks on selected streets and residential areas. Such kiosks should be limited to the CCN website and this blog.

    You could also appeal to internet/cyber cafe private operators to market the blg on the homepages. We need to see the traffic up.

    Departmental heads will need to answer all queries on a daily basis. Let it be a one-stop. Let them offer convincing answers and timely.

    The blog will also be user-friendly if issues can be separated. Important links say to your by-laws; strategic plan; monthly revenue collections and targets; tenders; among others could be useful.

    In the meantime, we are watching. Like they say, being number one is easier than remaining number one. So we hope you can sustain this. Good luck.

    Stephen Mutoro. CEO, KARA
    (smutoro@kara.or.ke)
    Reply to this
    1. 10/31/2009 10:40 AM Mwai wa Kihu wrote:
      Good comment Stevo!!
      Reply to this
    2. 11/2/2009 5:59 PM Carol Waigwa wrote:
      That was a lovely comment Steven. I like it. Its a good start
      Reply to this
    3. 11/16/2009 6:31 PM Phillip Kisia wrote:

      Thank you Stephen. Indeed, this is the first step of removing the veil of mystery on Council operations.   We shall only know our shortcoming through your feedback and comments.  The Council has opened up so that you may directly tell us what you don’t like about us.  I promise to respond expeditiously to all issues that are raised.

       Your suggestion on having internet Kiosks is brilliant. We shall explore pursue that idea. I will post the progress made in that endevour.

       I promise to update residents on our by-laws, plans revenue, tenders and others.  All these will be placed in our website. At the moment, we have simplified four by-laws for public consumption. In the next few weeks, we shall finish simplifying the remaining thirteen by-laws and make them public.

      Philip Kisia


      Reply to this
    4. 12/16/2009 12:25 AM Planner Patrick Analo wrote:
      Hi Steve Muturo,CEO,KARA,

      As a council employee in the City Planning Department. Wish to thank you for your kind comments on this new communication forum via the blog.I believe this has created more room for interacting with citizens of the city on development issues and challanges that can need to be addressed to make the city a better place to be.

      Patrick Analo
      Reply to this
  • 10/29/2009 8:50 AM cllrjaffer a w kassam wrote:
    A milestone. It will give people of great city of Nairobi easy acsses to interact with the management of the city.
    Reply to this
  • 10/29/2009 9:56 AM Patricia wrote:
    Thanks for setting up this forum.
    I have been saddened by the continuous cutting of trees in Nairobi. The worst case can be seen on Uhuru high way and University way. How can we go back to being the Green city in the sun if we are cutting the trees that gave Nairobi that Nickname?
    Reply to this
    1. 11/2/2009 5:01 PM Carol Waigwa wrote:
      Thanks for that observation, currently trees and various plants are being planted on Uhuru Highway, we were waiting for the rains, and now we are planting. Take time and see the progress on that highway.
      Reply to this
    2. 11/3/2009 8:56 AM James wrote:
      Patricia, I think th trees are being cut in preparation for the fly over towards globe cinema - or am I wrong Mr Town Clerk?
      Reply to this
    3. 11/16/2009 6:41 PM Phillip Kisia wrote:

      Uhuru Highway is a classified road under the Ministry of Roads. The Council, therefore does not have a say in its management( other classified roads include: Thika, Limuru, Muranga, Ngong, Outering, Kangundo, Mombasa road, Forest road, Langata road, Lower Kabete road, Red   Hill road, Ngacha road, Waiyaki way, Chiromo road, Uhuru Highway, Kiambu road).

      However, following public outcry, the Council engaged the Chief Engineer, Ministry of Roads, who has undertaken to replace the stones with palm trees. Thus, the city will still remain green.

      Philip Kisia



      Reply to this
      1. 11/26/2009 5:28 PM Njeri wa Kamau wrote:
        I must first of all commend you for the brilliant idea although belated. If as you say this exercise is not a public gimmick, am sure we are on the road to what most us have longed for.

        I am though dissapointed that Outering road falls under the ministry. Not under the NCC that is working hard to bring back Nairobi to its former glory. My issue is opening up of Easlands that is locked up due to chronic traffic jams. Doonholm round about is a nightmare to Eastlanders and its the only area that needs to be opened opened up and it will open the whole of Eastlands all the way to the JKIA. By construction of a highway that no need for all vehicles to go through the round about, we will have a significant reduction in man hour waisted and all that fuel that is burnt in the traffic jams. By the time people get to the offices, they are already tired because of sitting in the jam and this makes them less productive. In the evening the same and less time to spend with our families. Mr. Kisia how can this be solved?
        Reply to this
  • 10/29/2009 11:27 AM Kigwa Stephen wrote:
    Phillip,
    I have to admit that this is in deed a superb idea which has been long overdue. I am glad that we now have at the hem of leadership someone who understands that technology is a vital component to the success of every organization in the 21st century.

    You have been charged with a heavy responsibility of transforming the city of Nairobi into first class metropolitan but I believe that you are equal to the challenge. You will obviously occasionally receive some discouraging remarks, but you should never forget that you have the support and the goodwill of others. Remember, you cannot succeed alone, you require the good will of those you lead. I believe that this is just but the beginning of new innovations necessary to catapult the service delivery into another level.

    Kigwa Stephen
    Igniting U 2 Recognition
    Master Result Coach.
    www.mskigwa.com
    Reply to this
    1. 11/16/2009 6:32 PM Phillip Kisia wrote:

      I agree that the work of returning this city to its former glory, we need the support of all city residents and well wishers to become a world class city. I look forward to receiving your ideas on service delivery.

      Philip Kisia

       

       


      Reply to this
  • 10/29/2009 2:43 PM TIMOTHY MURIUKI wrote:
    Dear Philip

    Firstly in my own capacity and on behalf of NCBDA congratulate you immensly for pulling a first one.Indeed people must now communicate to the council freely and easily.I believe this is one of the best channels to do so provided it is not a PR gimmick or a talk shop.Responses and actions ,must follow in order to boost confidence in this modum.Thats a huge challege knowing the culture of City Hall but again people are now being asked to embrace change or change will phase them out.
    Coming from an organisation which you pioneered we know our membership have lots of ideas,do lots of troubleshooting ,give enourmous positive contribution but communication is always a challege.I think yours is a trasnformational leadership in which communication plays a critical role.This is step towards the Vision 2030 and the Metro 2030 Strategy all which are great but we all need to 'think them' and 'live them' to achieve.You are now doing that.
    As a way of initiating this blog let NCBDA be the first one to put forward suggestions.
    1.Please place a notice on dailies stating that alighting or boarding matatus or buses is done only on designated buses or laybys.That if anyone is caught alighting or boarding a Matatu or bus in a non designated they will face the consequences(fines or arrest).
    2.You have done perfectly well on two way streets on Koinange,MuindiBingu,Moi Avenue(some bit of work remaining).Lets look at removing the right turns which cause congestion and also since this traffic has been released lets look at the junctions efficiency.

    3.City Council should have a big hand in control of Public Transport.We think that one of the reasons why many citizens dont trust public transport is because of its unreliability and one of the reasons why it is unreliable is because of Light regulation.

    4.NCBDA secreteriat during its quarterly assessment on state of the City has noted that the area beyond Kirinyaga Road is very badly off mainly because of uncoordinated mechanics,clogged streets etc etc and yet this is our CBD.Can we propose a PPP to build sheds(include Kipande Road) for mechanics and run the two streets(Lower Kirinyaga Road and Riverside Kirinyaga as Bus Terminal on a BOT basis and this will Transform the area totally give sustainable livelihoods to the mechanics and also give the council income and make the area vibrant..??

    Over To You.

    TIMOTHY MURIUKI
    CHAIRMAN-NCBDA
    Reply to this
    1. 10/29/2009 4:16 PM kihado wrote:
      Isnt that a brilliant kenyan looking at Development of Nairobi in such a reformative way?.Apply rules and also public transport is public good.It must be checked.
      Thanks Timothy.And as you say over to Philip.

      Kihado P.S
      Reply to this
    2. 11/16/2009 6:34 PM Phillip Kisia wrote:

      I assure you that this initiative is not a public relations gimmick, but comes from a deep desire to harness the contribution of the people and make this city better. 

       Your suggestion on the placement of public notices is attractive and we shall implement it soon. I have also noted your comments on right turning and the City Engineer is exploring the options available, including your suggestions in ensuring that traffic congestion is brought under control. 

       Your suggestion to convert a section of Kirinyaga road to build sheds will indeed have a positive impact on the lives of the traders. Therefore, we shall study the suggestion to establish its viability and operationalisation. I will keep you posted on the progress.

       The following are the future plans on traffic management in the city, which will eventually make up our transport policy:

      • Identification of termini on major routes e.g. Thika Road, Mombasa Road etc to act as drop off points for 14 seaters and other smaller matatus. 
      • Introduction of high capacity buses for intra city transport.
      •  Tendering of routes based on level of service. The council will come up with diametric routes for high capacity vehicles to move from one end of the city to the other. It is proposed that improved public transport will encourage people to shift from private to public transport. 
      • Introduce restraint measures for private cars.
      • Increase turn over of parking by charging fees based on time.
      • Construction of multi-storey car parks (Sunken and Law courts). Encourage private developers to build multi-storey car park by providing incentives.
      • Heavy goods   transport  vehicles will be diverted from the city to use the by-passes once the works are complete.
      •  Introduction of pedestrian walkways in the CBD,   widening and reconstruction of roads to improve link capacity, construction of short missing links, and removal of bottlenecks at critical junctions by grade separation i.e building fly-overs.

      We are open for suggestions from your  end.

      Philip Kisia


      Reply to this
      1. 7/6/2010 10:10 PM Issa Yusufu Wamungu wrote:
        I would like to believe CCN procures the benefit of independent expert studies before making far reaching and costly traffic management plans and decisions particularly relating to public transportation. I believe many citizens would relish to read the expert recommendations, if indeed there were, that informed the building of Muthurwa Bus Terminus. Can you publish them on the council website soon? If there were none then can you publish the basis and justifications for the project?
        Reply to this
        1. 7/7/2010 6:53 PM Phillip Kisia wrote:
          The City Council is developing the City Master plan that includes aspects of traffic management. Once this is  ready, we shall share the findings with the larger public
          Reply to this
    3. 1/15/2010 7:19 PM Phillip Kisia wrote:

      We look forward to receiving your detailed proposal on Public Private Partnership, for a discussion to enable us improve the state of Kirinyaga Road, and bring satisfaction to all stakeholders involved.


      Reply to this
  • 10/29/2009 7:24 PM Eric Muhati wrote:
    This is a very good idea and forum for the residents of nairobi
    Reply to this
  • 10/30/2009 2:07 AM Anne wrote:
    I think is is a very positive move that will not only provide a forum to air our views but equally enable the NCC leverage on ICT to improve on its service delivery. Way to go!
    Reply to this
  • 10/30/2009 9:55 AM Sanjay wrote:
    Congratulations for embracing IT. I can now see us voting online soon!

    I sugest for a long term, alot of financing will be involved. However, alot can be done in the short term will least amount of finances involved. Let the brains do the job.

    Lets get to work;

    1, Alot of escavation is going on in Nairobi, the trucks ferry the dug up soil openly and spilling all they to their destination. This soil paricles escalate the potholes! This must be stopped.
    2, Allocating two council staff to clean up the soil eroded to the roads on a daily basis will ensure no potholes.
    3, Encourage and support organisations in the public sector to completely reroute and freshly plan routes of psv in Nairobi so that many commutors can use one vehicle per trip as opposed to two or three.
    4, All round abouts need marking of lanes correctly. Roads should be marked based on the volume of traffice flow.
    5, Lets plant trees along the highway.
    6, Clear and Convert the entire idle land along the Nairobi river behind Kijabe Street and Kipande Road into parking lots.
    7, Create Jumbo hawkers market on the above converted parking lots on Sundays for Hawkers and provide security and cleanliness. Some perseverance and consistency will result to nairobians coming to shop there.
    8, Publish and circulate what one is subjected to when an offence is committed by him or her so that the issue of bribery does not come in.

    I will keep writing. Thanks again for the oportunity to serve my mother land.
    Reply to this
    1. 10/31/2009 10:50 AM Mwai Kihu wrote:
      Sanjay has good ideas.One idea we need to improve on is that of having car parks in a wet land.
      The best eco-corret way of using the land on either side of Nairobi River is making it a forested green park with some relaxation grass lawns.
      Reply to this
      1. 3/16/2010 6:35 PM Phillip Kisia wrote:
        The riparian wayleave shall be restored with ecofriendly activities e.g tree and beautification program among other riverfront environmentally sound  activities.this is being spearheaded by the Nairobi river basin restoration program where the council is a member.
        Reply to this
  • 10/30/2009 11:31 AM Pauline Githugu wrote:
    Congratulations to the Mayor, Town Clerk and the City of Council of Nairobi on this brilliant idea!
    Mr. Kisia please publish or make available all the City By-Laws because we are subject to constant harrasment by City Council Askaris who appear at our businesses without notice demanding for certificates that most of us are unaware of.
    Also please clarify whether it is the owner of a building or individual tenants who should get fire preparedness certificates. In my humble opinion every Landlord should have their building certified by City Council for fire preparedness but each tenant should be obligated to ensure that their premises has the adequate equipment in the event a fire broke out from their premises. Please advice
    Reply to this
    1. 11/16/2009 6:39 PM Phillip Kisia wrote:

      We have already simplified 4 by laws for public consumption. These have already been posted on the website, www.nairobicity.go.ke, and circulated to members of the public in the month of September. The remaining 13 by laws will also be simplified for public consumption.

      A checklist of certificates and business licences a business person ought to have, will be posted in the next few days. I will also provide details on fire inspection certificates.

      All business owners should check that they have the following licenses:

      ·         Single Business Permits (mandatory)

      ·         Fire clearance certificate (mandatory)

      ·         Food hygiene  certificate (premises selling   food)

      ·         Medical examination certificate (food handlers)

      ·         Small signage   / wall branding / vehicle branding

       




      Reply to this
  • 10/30/2009 12:53 PM Roger wrote:
    Congratulations to all involved with the launch of the ideasfornairobi.org.

    A step towards a better Kenya.
    Reply to this
  • 10/30/2009 5:39 PM Nixon' nick'otieno wrote:
    This is great ! CEO, it will impact the running and management of CCN. Good ideas will be frontier when implemented.
    Reply to this
  • 10/31/2009 3:55 PM Mbugua Njihia wrote:
    Excellent that you have an outlet to let us know what your plans are. Not a big fan of council news coverage as it hardly carries anything positive.
    Reply to this
  • 11/1/2009 12:08 PM Kipkemoi arap Kirui wrote:
    Mayor, Phillip and Nairobians, Welcome to the future. This is the way to go. My support.
    Reply to this
    1. 11/9/2009 5:48 PM Phillip Kisia wrote:

      Thanks for your support. I look forward to receiving your views and suggestions.

      Philip Kisia


      Reply to this
  • 11/2/2009 11:10 AM Omore C Osendo wrote:
    Mr. Phillip Kisia, when you were appointed as Town Clerk, we were all filled with hope due to your immense past record and performance. You have not disappointed. I join my fellow Nairobians in congratulating you for this initiative and encourage you to use it to improve services within the city of Nairobi. Compilation and classification of comments/complaints/queries as well as implementation of the same, and publishing the information will enable us to quickly regian the lost glory of the city. I particularly want to support one comment above on publishing of city by-laws so that we can co-operate in their enforcement. Keep up the good work. We trust that ongoing local government reforms including direct elections of mayors and the creation of a professional council will complement your initiatives.
    Reply to this
    1. 11/9/2009 5:49 PM Phillip Kisia wrote:

      Your contributions will be important for the Council to achieve a revered status.  I shall ensure that all the 17 by laws and other statutory obligations are simplified and published for public consumption. So far, 4 by laws (general nuisance, solid waste management, parking and fire brigade) have been simplified and posted on Council website( www.nairobicity.go.ke). They will also be posted on this blog.

      Philip Kisia


      Reply to this
      1. 11/10/2009 10:19 AM Kevin wrote:
        Mr Kisia,
        Thank you for your reply. In your reply you have quoted the official city of nairobi website. To my utter shock and dismat, the website still shows Hon. Dick Wathika as the city mayor and Mr. John Gakuo as the town clerk. In this era of technology, i believe the website should be updated on a daily basis for news and events. The website in itself is below average..... the section about Nairobi talks about the nairobi national park instead of the nairobi the city!!! Embracing ICT involves having an up to date website...when can we expect an updated website?

        Regards,
        Kevin
        Reply to this
        1. 11/16/2009 6:55 PM Phillip Kisia wrote:


          Sorry for the error created in the website we posted. We have since made the correction. The official council website has HWTM Geoffrey Majiwa as Mayor, and me as the Town Clerk. However, we have not been able to update our website as expected. We shall also strive to improve the presentation of the site. This will be done by the end of December.

           Philip Kisia


          Reply to this
    2. 11/16/2009 6:53 PM Phillip Kisia wrote:

      Your contributions will be important for the Council to achieve a revered status.  I shall ensure that all the 17 by laws and other statutory obligations are simplified and published for public consumption. So far, 4 by laws (general nuisance, solid waste management, parking and fire brigade) have been simplified and posted on Council website ( www.nairobicity.go.ke). They will also be posted on this blog.

      Philip Kisia


      Reply to this
  • 11/2/2009 11:18 AM Gerald wrote:
    Thanks for launching this blog. I hope that CityHall will work at partnering with the City residents to have a better Nairobi.
    I believe together we will achieve what we purpose to achieve.

    Nairobians we have a chance now to point to the rot and corruption that we see daily committed by the City council employees who are supposed to render us service, but end up stealing and forcing for bribes.

    This blog will be our voice. Hoping that the Mayor and the Town Clerk will be following the Blog.

    Regards

    Gerald Ongoro
    Reply to this
    1. 11/9/2009 5:50 PM Phillip Kisia wrote:

      The blog has been set up to give power to you. Let us know what we can do to improve on service delivery and transmit this city to greater heights.

      Philip Kisia


      Reply to this
  • 11/2/2009 1:04 PM muntumisango wrote:
    The City Council is something akin to a product without benefits. Marketing or presing over it is no mean task. Two things for attention:
    1. Planting stones on Uhuru Highway ( I hope this initiative has died. In this era, we must promote nature. How do you uproot nature to plant stones?
    2. Rules based management often yields to resistance. My brother Kisia seems to front this sort of management because the only communication we hear from the City Council is one that threatens us if we do not follow some 'insect' by-laws (like spitting in public). Should we not focus these energies on creating more parking bays instead of restricting vehicles out of the city; putting checks against corruption at city hall instead of unleasing Askaris on people who will go free anyway after bribing them>
    Reply to this
    1. 11/9/2009 5:51 PM Phillip Kisia wrote:

      The Council has always been supportive of urban afforestation. Thus, the placement of stones was undertaken by the Ministry of Roads, who manage Uhuru Highway. However, due to public ouycry, the Council intervened, and the Chief Engineer Roads promised to plant palm trees along the Highway.

      The making of a world class city means that residents and other visitors to the city operate under some given parameters. Thus, by laws are supposed to regulate our conduct within the city. These must be done as the Council embarks on other urgent measures like expansion of parking and corruption eradication.

      Philip Kisia


      Reply to this
  • 11/2/2009 4:01 PM Rupia wrote:
    Congratulations Phillip and company. teach the councilors how to embrace ICT if Nairobians are to reap maximum benefits from this blog. Well Done!!
    Reply to this
    1. 11/9/2009 5:52 PM Phillip Kisia wrote:

      I  assure you that each one at the Council has embraced ICT.

      Philip Kisia


      Reply to this
  • 11/2/2009 5:15 PM Carol Waigwa wrote:
    This is such a wonderful opportunity to interact both with our local and international customers. Keep it up boss.

    warm regards
    caro
    Reply to this
    1. 11/9/2009 5:53 PM Phillip Kisia wrote:

      Thanks for your encouraging remarks.

      Philip Kisia


      Reply to this
  • 11/3/2009 9:11 AM James M wrote:
    I, like most of the others appreciating this step, am very pleased by it. Its a shock - but a good one. Hopefully you'll take note of our suggestions. Am actually glad that ppl are putting in suggestions - hoping you are not denying the negative voices a chance as well!

    I have one main suggestion:
    The route from town to South B/C, Msa Rd & Langata Rd can be modified to ease traffic & be more efficient. If you build a road thru' the railway termini, connecting it with the Lusaka Rd/Labour office round-about, and then have the matatus plying these routes terminate in the Railway terminus - you would gain alot!

    First - they would not use the round about - so much traffic reduction around Haile Selasie / Uhuru Highway roundabout and Haile selasie / Moi Avenue Round about. Seconly, you would create space in Bus station where these PSVs park - and the traffic around Haile Selasie / Bus station area.

    Some of the matatu owners & drivers say they would welcome such a move as it will cut their costs & travel time. I, a resident of South B - totally agree!

    J
    Reply to this
  • 11/3/2009 11:53 AM Kevin wrote:
    This is the best idea to ever come from the City Council. This is so, because without communication, no relationship can exist. Hopefully, this website will be a communication tool between the public and the city council. Mr. Kisia, I honestly believe that you are the change we have been yearning for in the Council. Take all comments, complaints, and praises positively. Please do us proud and let us change Kenya and Nairobi in particular. All the best!!
    Reply to this
    1. 11/9/2009 5:54 PM Phillip Kisia wrote:

      Thanks for your encouragement. I look forward to receiving your contributions.

      Philip Kisia


      Reply to this
  • 11/3/2009 3:03 PM Quentin Savage wrote:
    Dear Mr Kisa.

    I really appreciate this blog being opened as it will allow a much better interaction between te public and your office. Well Done.

    I have a problem that I would like you to address and that is!!
    For the past year I have been commuting into town to my place of work on Kioinangee Street on my Motorcycle due to constant traffic jams, I have been parking either between parked cars or on a remote part of the pavemant, and up and until today everything has been OK.

    Just before lunch today I was informed that some people were taking my motorcycle along with 5 other bikes. I went down only to find a very rude and arrogant person starting to take all the motor bike away. He and the others refused to produce any identification and told us to pay Kshs 3,500.00 fine and only then collect the bikes at the City Council offices. I asked if he could tell me where we should park as there are NO designeted M/Cycle parking areas, but he refused to comment and said I was being abusive, and that my M/Cycle was causing obstruction.

    Please could you let me know if this is legal, and where we are suppoosed to park?? Surley, it would be better for the NCC to firstly create some M/Cycle parking bays on all streets, then adveritse the same were available and also notifying the public that if M/Cycles are not parked in these pay, only then would they be removed.

    I am now reluctant to send my drivers and messangers to town ( all who are on M/Cycles) as there is no where to park, no guidelines to follow, bearing in mind the whole reason for using this mode of transport is:
    1) To help traffic congesstion
    2) Speed of doing business
    3) Less valuable, working time spent in a traffic Jam
    4) Saving fuel and pollution.

    I have left my bike there in protest and will now add a few other cars to the already conjested city.

    I would appreciate your comments

    Regards

    Quentin Savage
    Reply to this
    1. 11/9/2009 5:55 PM Phillip Kisia wrote:

      Thanks for your apt observations. Motorcycles are with us and indeed the Council will have to come up with regulations covering this mode of transport.  I will soon post the Council’s  plans regarding this popular mode of transport.

      Philip Kisia

       


      Reply to this
  • 11/4/2009 10:35 AM Willie Ngumi wrote:
    Bwana Kisia,
    Well done on the blog. I think you are on the threshold of harness the power of the people. As you can imagine it will be quite a handful with comments, but there is power in tapping into the minds of people. Feel free to share you thoughts as well on the future of Nairobi and we can help sharpen them. Even when people pour out bitter criticism, may you filter and hear the real need among the people.

    Lastly, this could also become your whistle blowing forum. If you share the by-laws for Nairobi, you can be guaranteed we'll tell you where they are being flouted. In fact if it was possible to post photos, we can take photos and post to let you know who is not doing the right thing. Someone could easily have sent the photo of the Kiambu building before it collapsed.

    In summary, I hope this blog becomes your most valued source of information, insight and understanding of the people you serve.

    Congratulations.
    Reply to this
    1. 11/9/2009 5:56 PM Phillip Kisia wrote:

      Thanks for your encouraging remarks. I would appreciate your help in helping other residents know about the Council by laws, with a view to compliance. I also look forward to receiving information on areas the Council needs to move in and enforce its laws. Indeed, right now the power is to the people.

      Philip Kisia


      Reply to this
  • 11/4/2009 2:56 PM Wangui Munyua wrote:
    Dear Mr Kisia,
    Certainly social media has become a part of our lives but am curious as to how you will be able to respond to all the comments perhaps something more realtime? Anyway mine is a humble suggestion; we may not have enough foot bridges in Nairobi but how about making the current ones safe by removing the paneling that allows advertising? This contributes to all manner of criminals lurking at the top of the bridge making life unbearable for the pedestrians using the bridges. If there are open railings on the bridges natural light by day and that from on coming vehicles below will atleast make the bridges much safer.
    Over to you Sir
    Reply to this
    1. 11/9/2009 5:56 PM Phillip Kisia wrote:

      We have seen your comments and we shall examine the complaints to come up with solutions to mitigate  the danger of pedestrians using the footbridges.

      Philip Kisia


      Reply to this
  • 11/6/2009 11:50 AM Tiku wrote:
    Gd morning
    I would like clarification on the illegal & unsanctioned development happening on Thigiri Ridge Road over the past 10 years on a plot that was surrendered to the government for use as a clinic and a kindergarten. The developer has no approved plans from the Council, has had all approvals by NEMA revoked and yet carries on building unhindered. You have had personal representation from the association and made promises that you have not yet implemented. I do not see how you can expect to restore Nairobi to it's glory and make it a world class city when you have different sets of rules for applicalble to residents.
    Would honestly like to know how you intend to solve this issue so that your zoning laws are respected, so that your building laws are respected, so that your environmental laws are respected and adhered to, so that we see that you are the ultimate authority in the structured development of the City of Nairobi
    Reply to this
    1. 11/16/2009 6:45 PM Phillip Kisia wrote:

      Thank you for your comments. I will get back to you in a while.

      Philip Kisia


      Reply to this
  • 11/6/2009 1:46 PM Harvey Gaturo wrote:
    IT's a great platform, good for embracing it. Well as for City Council initiatives (or lack thereof) despicable. There's always the sense that one Town Clerk is trying to outdo the other and get all the glory for that.
    What happens when cable companies are digging trenches and holes in town and leave the pavements and roads all the worse for this? Isn't there a law for civil works in place?
    Drainage ! Eyesore ! First you can't harvest rainwater in the CBD (which would go a long way in alleviating water shortages). Then we find all the trenches are never maintained and the roads next keep having issues draining the water. Anyone watching that?
    City askaris! Let me not even get started with this. Since when did human beings become like animals to be hauled into vehicles and kangaroo courts held in the same contraptions and once the verdict's guilty, you either cough out a sizeable amount or spend a night in the 'esteemed' abodes of City Hall cells or other Police cells (to the detriment of your health)
    Parking, nightmare ! When the rest of the world's going techie, we have personnel collecting cash, WRONG! If you ask me, it serves the City fathers to easily collect liquid money & is open to abuse. What's more if you don't pay the ticket especially after waiting for the attendants, your vehicle's clamped and then towed where you're charged like it's the end of the world. Parking silos maybe the end to this misery since it is safer for the vehicles, less pilferages and convenient for drivers. Please offer incentives for more of this and there shall be a myriad on investors doing it. Upper Hill & Community areas are already doing it, what's City Hall waiting for?
    Going green, it's easy to plant trees but no one gets to prune and nurture them to maturity. Why not use the youth programmes to offer incentives for the best maintained areas and trees even in estates and you'll see what will come of it? Forget the road beautification ! Kenyan motorists are some of the most careless, a drive on Jogoo Road and other city roads is enough testimony.
    Demarcate more public places, this life's stressful and we have not had such hard times in a long time. Please utilise and buy more spaces & modify them to offer rest to your city dwellers. The Nairobi River banks' a perfect location like they've done in most European cities. Forget those talking about developing buildings near such places, it will only makes us back to those environmental disasters we were courting...
    Guess that's enough for a start. I'll be a regular here especially if you don't act on some of the proposals made (by self and other City-dwellers)! Less Talk, More Green !
    Reply to this
    1. 11/16/2009 6:47 PM Phillip Kisia wrote:

      I share with your sentiments and frustrations with the status of the city and the council. I have noted your comments and will inform you on the plans we have to tackle the existing problems, through various reforms initiatives

      Phillip Kisia


      Reply to this
    2. 1/15/2010 7:22 PM Phillip Kisia wrote:

      The City Council of Nairobi  is developing  plans and a frame work to rope in  other stakeholders to develop parking silos in the city. 


      Reply to this
  • 11/6/2009 10:04 PM shah dilip wrote:
    i reside in 5th parklands and since last 10 months we have no water. having contacted NWC several times, complained in dailies, but nothing is being done. can some one in the NCC come to our rescue. evertime we complain, they refer to another person. even if we were supplied as per ratoning schedule we would have not complained. i see NWC is iso certified co, and there is no one to look into the complain, then how is a company certified. my a/c 1101271, refers for the location. Is there a cartel to sell water by vendors. the officers always complain about low pressure, how come some areas get in full pressure and here low pressure always. i understand the current situation of drought, but now we see little rain, so is it that the dam is not going to be filled, and we always hear low pressure every time. may be some one in city council will investigate for us and let us know if there are cartels going on.
    Reply to this
    1. 11/16/2009 6:50 PM Phillip Kisia wrote:

      All water and sewerage matters in the city fall under the mandate of Nairobi City Water and Sewerage CompanyThe Council is represented at the board, and we shall take the matter up with the management.

      Philip Kisia


      Reply to this
      1. 11/27/2009 11:35 AM Naomi wrote:
        While addressing this issue please also look into why the NYS HQ on Thika Road has a permanent drought in the taps.
        Thanks.
        Reply to this
  • 11/9/2009 11:04 PM WThimba wrote:
    I am considering buying a bicycle as my new mode of transport but shudder whenever see my fellow cyclists to be.I also recall with horror the spurturing blood of another cyclists on Waiyaki Way a couple of years back.What can the City Council do to encourage green kenyans like myself and others who are still eager to live iin Nairobi even after we embrace cycling?
    What water recycling methods are currently used by the council itself and how can KARA be roped in to encourage all residents too be more water responsible?I watched a feature on CNBC news some months back and would like to see a citizery actively moved to DO something for this city and the planet by extension.
    Can City Council light up the city using SOLAR lamps?
    Reply to this
    1. 11/16/2009 6:56 PM Phillip Kisia wrote:

      Thank for sharing your view on the plight of cyclists in the City.  Accidents are handled are managed by the traffic police.  However, the council will consider integrating the interests of the cyclists in its transport policy.

      Nairobi city water and Sewerage Company is mandated to handle all matters on water and sewerage in the city.  I will take up this matter at the board of the company, where I represent the Council.  Your views and comments in this area will help push this idea forward.

      Solar energy will go along way in saving electricity costs for the Council. I have forwarded your suggw

      Philip Kisia


      Reply to this
  • 11/11/2009 5:38 PM awori wrote:
    1. Please make it a policy that in the Nairobi---people come first. The City's urban space is designed to serve polluting, fuel guzzling monsters--there are no bicycle lanes or footpaths.

    2. Make a policy that all developers of new estates MUST provide open space for sports and recreation. Nairobi's kids are locked in a zoo of walls and barbed wire fences. Lack of recreational space is the reason why bars are full every day! Thank you
    Reply to this
    1. 11/21/2009 1:35 PM Phillip Kisia wrote:

      I agree with you that cities are made for people. These are good ideas for our planning department to think through.  We shall give our response in due course.

      Philip Kisia

       


      Reply to this
    2. 1/15/2010 7:25 PM Phillip Kisia wrote:

      In order to  improve on use of space in the city,  currently all development must provide open space or recreation area  before being  approval is given by the Council.


      Reply to this
      1. 1/16/2010 11:00 AM Terry Muigai wrote:
        I am deeply grateful to read your comments regarding recreation area. I live in Ngei Phase one Estate, and what we as residents of that estate know is our recreational area has been grabbed and even the map shows that. We as residents were shocked to know that someone intends to build flats on the grounds. How can you assist us?
        Reply to this
        1. 1/19/2010 8:26 PM Phillip Kisia wrote:
          Thanks for bringing this matter to my attention. I will institute internal mechanisms to get the facts of the matter, before reverting to you.
          Reply to this
          1. 1/22/2010 5:23 PM Syamanda wrote:
            This is a great blog..am glad to see the NCC using today's tech to talk to it's people.

            As I was going through all the comments I came across the one in regards to Ngei 1 estate, am actually a resident of this area. We live in beautiful neighbourhood. You should visit the estate if have never been there. Unfortunately as Terry says someone has grabbed the recreational space and is planning to build flats to land that belongs to the estate. Residents have been up in arms but we need more support from NCC so that the grabber can be shamed for stealing the estate's land. Please note the the rates we pay for our homes include the common areas such as the play-ground. Please Mr. Kisia look into the matter and save our grounds. Be blessed for your good job.
            Reply to this
  • 11/11/2009 7:05 PM Marto wrote:
    HI Kisia,
    Congratulations

    Can you do something about the manholes which are open within the city please? Like behind kimathi house? also, what about the live wires on many posts which are open and can kill easily

    good work on transparency!
    Reply to this
    1. 11/21/2009 1:37 PM Phillip Kisia wrote:

      Thanks for pointing out these defects to us. While we make efforts to replace the manhole covers, it should be noted that the covers are usually vandalized by residents. Lets all join hands to stop this menace. However, the manhole covers will be replaced within 14 days.

       We shall take necessary measures to control the hanging wires.

       Philip Kisia
      Reply to this
  • 11/11/2009 7:32 PM manato wrote:
    Bwana kisia and team

    Can something be done about the deep and open manholes in town? one example is behind kimathi street..i think its kimathi lane.

    Also what about the elect poles with live wires hanging out?

    Looking forward to ya response

    City resident
    Reply to this
    1. 11/21/2009 1:37 PM Phillip Kisia wrote:

      Thanks for pointing out these defects to us. While we make efforts to replace the manhole covers, it should be noted that the covers are usually vandalized by residents. Lets all join hands to stop this menace. However, the manhole covers will be replaced within 14 days.

       We shall take necessary measures to control the hanging wires.

       Philip Kisia
      Reply to this
      1. 11/26/2009 12:13 PM Wambua wrote:
        Mr.Kisia, Perhaps the Council should consider recycled plastic man hole covers that will not be attractive to thieves. This will enhance the environmental concern of the Council as well as reduce costs on manhole covers. Johannesburg city is using such.
        Reply to this
  • 11/19/2009 11:54 AM Kipkemoi arap Kirui wrote:
    Mr. Kisia,

    I wish to report to you and to share with bloggers here about my experience 20 minutes ago (at 10.20 am) around Old Nation Centre.

    I had a flat tyre. I decided to replace it. A group of six men dressed in City Council Askari Uniforms (I have since confirmed are Council askaris notorious along Old Nation, Kirinyaga Road area), grabbed my wheel spanners and jack, leaving me at the mercy of samaritans. They walked away without identifying themselves nor informing me of any offence committed. I am so disgusted that the by-laws are being enforced in such a criminal manner. I ask your good office to consider taking action against such staff and to return my tools since I am traveling upcountry over the weekend. Perhaps a professionalisation of that department will help since such cases are so common.

    arap Kirui
    Reply to this
    1. 11/21/2009 1:41 PM Phillip Kisia wrote:

      The offence committed by our “officers” is criminal. I have directed the Director of Investigation to look into the matter and get back to me expeditiously. To enable me take corrective action, kindly let me have your contacts for further details. You can give your contacts on our customer care lines: 0725 62 44 89 or 0735 82 53 83 or 020 344 194.

      Among my reform agenda is to initiate the necessary reforms to make the department more responsive to the residents’ needs. I count on your support as we embark on this journey. Perhaps, you can point out areas we can improve on to make the department more resident focused.

      Philip Kisia


      Reply to this
  • 11/24/2009 12:11 PM Kipkemoi arap Kirui wrote:
    Mr. Kisia,

    I wish to thank you and your office for the response over my distress after being messed up by 'kanjo'. They eventually returned my jack and tools to the same street five days later, and luckily I had left my business cards with shop attendants around the scene. It was my first time to encounter them. I also thank you for the efforts you are putting in place to reform the institution and the department in particular.

    Kipkemoi arap Kirui
    Reply to this
  • 11/25/2009 3:06 PM Sanjay wrote:
    Mr.Kisia,

    As you can see that there are many willing residenst who want to contribute towards the better Nairobi. i sugest that you will be overwhelmed and get busy replying, yet you have 2030 round the corner. i sugest that you avail the names and numbers of assitants zoned as the area. This area should be about 3kilometres squared max. Residents can keep talking to them on various issues and these assistants should report directly to you giving reports and meeting once in say two weeks. These assistants can appreciate practical ideas as they originate from there, supervise the council staff on cleaning, reporting menace, colecting reveues etc. The assistants can also be volunteers and not paid. They are auditors. I am sure many city residents will be willing to give some time for this. Alot can be done with funds, but i always believe that more than that can be done with the brains. After all, god gave us fertile soil and rains which Israel did not have but they have better irrigation systems! we have cocoa trees but Switzerland makes the best chocolates without any tree! We cannot survive floods but netherlands has a city under ocean water level! We have dry taps yet Dubai has water all year round yet we receive infinite times the rainfall! We keep repairing roads yet developed cities never need to!

    We need to adopt to policies of long term, maintenance free, cost effective and having sense of the expenditure.

    Otherwise, definately a good start.
    Reply to this
    1. 3/13/2010 2:34 PM Phillip Kisia wrote:
      Thank you for your insightful comments. I will definitely use them to enhance service delivery.

      Reply to this
  • 11/26/2009 11:57 AM Wambua wrote:
    Why doesn't the City Council of Nairobi facilitate human size underground tunnels under all roads which will host all sewer pipes, water pipes and storm water drainages. These tunnels will provide for City Council to charge rent for any person/company wanting to pass orlay thier cables or conduits as opposed to digging up the pedestrian walk ways and road sides to pass or lay these cables. ie the Internet cables, power cables, telephone etc,,, servicing of these cables, sewer, water etc...will be very easy as it will be walk in fix and walk out. as seen on this site:
    http://matt.wandel.ca/tunnels/tunnels.html
    Reply to this
    1. 1/15/2010 7:26 PM Phillip Kisia wrote:

      The Council is examining your idea in relation to establish its feasibility. Thus, it   may take long before the concept is actualized.


      Reply to this
  • 11/27/2009 5:26 PM George Aoko wrote:
    Mr. Kisia,

    I an a Tassia resident.
    First i must appriciate the infrastructure development the council is undertaking in parts of the city.
    However, i equally diasappointed that while it solves a problem for some it creates one for others.Tassia estate is a good example. When the road to Nyayo Embakasi turning at Fedha, off outering road was being done, all the traffic was diverted into the estate road which was only meant for light traffic.We thought that upon completion some maintenance would be done on the estate road.This did not happen and the result is that while the subject road was done, our estate roads were left delapidated and no one seems to care to repair them.
    How can you help the affected Tassia residents?

    Rgds
    Aoko
    Reply to this
    1. 3/13/2010 2:37 PM Phillip Kisia wrote:
      Thanks for pointing out the state of Tassia  Estate. We are already addressing the matter.

      Reply to this
  • 11/28/2009 11:47 AM Kamanguya wrote:
    straight to the point: What is the CCN doing about the delapidated Landhies road, to and from town? With all these dug up trenches, pools of water and gaping potholes, Landhies road is a big driving nightmare. Please do something about it urgently. Drivers from Eastlands would surely appreciate some recarpeting. Over to you Sir. Point number 2 concerns the issue of heavy trucks on our roads. I believe this issue need no emphasising as it has been on the lips of Kenyans for so long now. These trucks need re-directing away from town completely. I hope that CCN is working closely with the ministry to quickly resolve this inconvenience. Those by-passes could not have been more urgent! Over to you Sir. Issue number 3 concerns the offending Doonholn round-about. Sir, I invite you and your officers to pay a reconnaisance visit here and experience for yourselves driving made in hell. The traffic jams here are simply an absolute nightmare especially for an area where about two-thirds of the population of Nairobi lives. Somebody needs to re-plan this like from yesterday. It's simply mind-boggling how one can spend hours on this 'rounda' even on Sunday night!! Is someone at CCN listening? Again, over to you Sir. Thanks and catch you again on the Blog.
    Reply to this
    1. 3/13/2010 2:41 PM Phillip Kisia wrote:
      We shall soon start the rehabilitation of Landies road.  The management of heavy traffic will be easier once all the by passes are put up, since the trucks wont be allowed to pass through town. I have forwarded the matter on Donholm  roundabout to the city engineer for consideration.

      Reply to this
  • 12/1/2009 1:12 AM MWK wrote:
    Dear Mr. Kisia,

    I commend you on your efforts to get the CCN back up and running, and for the initiatives that have been implemented so far. In addition to the wonderful ideas already suggested here, I think the CCN should focus on the power of civic education and awareness. They say knowledge is power, but does this apply in the CCN?

    I like the fact that you are disseminating the By-laws to the public which is a huge step in the right direction. That way, we are able to know our rights and demand them if they are not met. But the same initiative should be taken when implementing an idea; use public consultation and tap into local knowledge. I give a few examples such as the installation of pedestrians’ traffic lights and zebra crossings. An excellent idea, however, no one knows how to use them! Did anyone ask pedestrians if and where they wanted such traffic lights/crossings? Did anyone educate motorists/pedestrians on how to use these traffic aids? That is just a minor example. You talk of installing parking meters, but are there signs instructing people on how to use them? Another example is the idea that increasing parking fees in the city will reduce the number of cars going in. Will that really stop motorists from driving into the city? Has anyone asked them what would be a good incentive to reduce their use of private transport? The CBD is already pressed for space; therefore you could develop parking zones in outer areas and implement park-and-ride schemes. But would you consult motorists on the ideal areas for such zones or schemes? The same applies to public commuters, are they consulted in the installation of bus stops/termini or the creation of new bus routes?

    In conclusion, assuming that the people want something will definitely not solve an issue, unless people are informed and educated about it, and are able to have their say. Nairobians must say what they want from their ideal city in order to appreciate it when it comes around!

    I would suggest using the media to support you. For example, CCN could liaise with the FM breakfast shows to run a poll on “the Nairobi that people want” (this would be a refreshing change of topic from the usual debates on morality or lack thereof!) Or how about the Steadman group; may be for once they could stop focusing on divisive politics and help out the CCN by conducting a poll on the Nairobi that people would like to see. Alternatively, if you are looking for a cost-effective option, make use of the untapped resource of university students; many of whom would be willing to volunteer their time to help conduct a survey or process data.

    This would then give you a prioritised to-do list for Nairobi, and in time…a better Nairobi for the people, by the people!

    On a final note, promote the libraries and create more green spaces.

    I look forward to doing my bit for the city.

    Kind regards,
    Miss MWK
    Reply to this
  • 12/1/2009 5:23 PM JNG wrote:
    Dear Mr.Kisia,
    I would like to commend you on the creation of this blog. I believe that CCN and the residents of Nairobi will greatly benefit from the interaction provided here.

    I would like to point you and my fellow citizens towards a discussion about the role of science in urban planning and management.

    It has been observed that a successful city is one founded on clear and sound plans. Plans to guide land use and overall development of the city.

    It is my opinion that the preparation and implementation of such plans needs to be guided by science through research work conducted by our local universities. It is through such research that we can develop feasible plans that cater for the interest of the citizens. Further more, a scientific justification of proposed plans would elicit more public support and minimize conflict arising from irrational arguments.

    With this in mind, i propose that CCN in conjunction with local spatial planning experts and local universities should prepare a land use model for the city of Nairobi or even better a Land-use transport interaction model. CCN should embrace Spatial Planning Decision Support Systems (SPDSS)to aid in management of the city. Examples exist of how local authorities have benefited from the application of such systems. Alongside this is the untapped potential of Geographical Information Systems (GIS) technology.

    I do understand that implementation of such technology will involve high initial capital, but this will be offset by the longterm benefits that will accrue.

    A good starting point would be to examine a few best practice examples; for this bloggers are pointed to the city of Istanbul in Turkey,the City of Curitiba in Brazil among other examples available from online search engines.

    Lastly, i would like to raise awareness among my fellow Kenyans about Land Use Planning. The Physical Planning Act cap.286 outlines the law governing physical planning as well as the roles of all the stakeholders. Similarly, there exists the Profession of Physical Planning also referred to as Town Planning. The role of such professionals is outlined in the above mentioned Law.Please take time to acquaint yourself with this.

    We all have a role to play in making Nairobi a blessed and prosperous city.

    Best Regards
    JNG
    Reply to this
  • 12/1/2009 10:31 PM Peter Mwang'ombe wrote:
    Hi Bwana Kisia and Team,

    firstly to congratulate you on this initiative..i wish you all the best and i sincerely hope you succeed!
    Mine is an observation regarding the state of roads within the estate..can we have a fresh layer of tarmac as opposed to patches when NCC staff are undertaking road repairs?! i am of the opinion that it might cost more in the short term but will translate into a savings in the from of reduced maintenance in the long term.
    The other issue i have is in this error of going green their is a desperate need for Nairobians to recycle their waste...what plans do you have in place to enable us realize this as it will go along way to improving our environment as opposed to taking all our trash to a dump site.
    Reply to this
  • 12/2/2009 9:35 AM David Majanja wrote:
    Dear Sir,

    Excellent forum.

    I reside in South B near Mater Hospital. Along the river, there is a rubbish dump, where huge amounts of rubbish paper, plastic, old tyres and whatever else is burnt all day, all night affecting the quality of air around the neighbourhood not to mention that some of the subtances produce toxic, cancer and disease causing subtances that may affect the lives and health of residents particularly young children. Can the Council stop this? Are there By Laws against open burning of rubbish? If not, can the Council enact such by laws as part of the overall strategy to deal with waste management?
    Reply to this
    1. 3/15/2010 6:30 PM Phillip Kisia wrote:
      Thanks for the alert.The illegal dump has been attended to,albeit its recurrence by some unknown waste itinerants.our surveillance team will continuously monitor the site and will arrest and prosecute the offenders under our solid waste management by-laws.Let us all join hands to conserve our environment in the city.
      Reply to this
  • 12/5/2009 3:24 PM 2 Wheeler Tyres wrote:
    Great site. I like the way you explain everything without using complicated terms.
    Reply to this
    1. 12/9/2009 6:31 PM Phillip Kisia wrote:

      Thanks for your encouraging remarks. We indeed need to simplify information for public consumption.

      Philip Kisia


      Reply to this
  • 12/7/2009 7:45 PM goody goody wrote:
    good to have a blog. would like you to check on a plot in nairobi west kisauni road behind the nairobi west hospital. This used to be a playground for kids ,some 10yrs ago or so it was fenced. recently the fence was removed. but the place does not seem to be open for the public. could we have our playground/park back?
    Reply to this
    1. 12/9/2009 6:33 PM Phillip Kisia wrote:

      Thanks for highlighting this anomaly to me. I have forwarded your complaint to the Director City Planning to establish the facts of the matter, in order to respond to the matter or take corrective action.

       Philip Kisia


      Reply to this
      1. 12/9/2009 8:10 PM goody wrote:
        thanks.
        opposite the plot there is a small mosque. This was pavent/small road connecting kisauni road to the langata road. would like to know if the structure etc have been aproved!
        is the new noise pollution already in effect? why do we have to hear tha azan? in fact i have a question on this. when i was young i remember that there were no loud speakers in the mosques,and am sure there is no mention of them in the hol book. so why cant they be removed? why do residents have to hear that everyday esp early in the morning? many will agree that this is disturbing.
        Reply to this
        1. 12/10/2009 6:23 PM Phillip Kisia wrote:

          I have heard your concerns and will revert to you in due course.

          The recent legislation on noise pollution was initiated by the ministry of environment and NEMA.  Therefore, enforcement of the same falls under NEMA.

          Philip Kisia


          Reply to this
      2. 1/13/2010 10:36 PM goody wrote:
        any news ?
        Reply to this
  • 12/8/2009 12:17 PM J Mbui wrote:
    jambo bwana Kisia,
    thanks for the blog,will go a long way in improving the delivery of services from the council,this is a 1st for our city.
    I reside along melewa rd just off juja rd and would like to bring to your attention that,this road runs pararel to juja rd and helps ease the jam on juja rd when there is a jam,but for your information i have never seen this road being graded or leveled for the 20yrs i have lived here,the road has big craters such that when it rains the craters fil with water such that even small cars get stuck.please send a grader for us.
    my other concern is about lighting,could we have the road lighted,on the same line i wonder as to why juja rd has never been lighted apart from 100 meters at mlango kubwa,yet this is one of the major roads in nrb and yet all major roads ie.jogoo,ngong,outering,etc are lighted including non classified roads.could you please look into these issues.
    Reply to this
    1. 12/9/2009 6:34 PM Phillip Kisia wrote:

      I    do agree with you that Melewa Road contributes to reduction of the jam on Juja road. I have noted your concern on the state of disrepair of the road and lack of lighting on Juja road. I have forwarded this concern to the city engineer for consideration in our future capital projects.  Thanks for your suggestions.

      Philip Kisia


      Reply to this
  • 12/8/2009 3:22 PM Wambui wrote:
    Hi Philip,
    The work you are doing for the City is commendable. Am not sure who is responsible for road next to Parklands Police station - there are some craters around the roundabout that are growing by the day - very dangerous to motorists. if this falls within your jurisdiction, please send your people to fill them up.
    Reply to this
    1. 12/9/2009 6:35 PM Phillip Kisia wrote:

      Thanks for your observations on the state of the road next to Parklands Police station. I have forwarded the complaint to the city engineer for consideration and action.

       Philip Kisia


      Reply to this
  • 12/8/2009 3:28 PM Wambui wrote:
    Philip,

    I had the unpleasant experience of having to drive through eastleigh the area where there all these shopping malls have been built! I have never seen such chaos in my life!! sewage ridden excuse of roads, peoples setting up shops all over the pavements and on the roads! matatus stopping and turning at any place!! at one point i wondered if i was in Nairobi. With the kind of money that is circulating in Eastleigh, surely Philip something can be done about putting some order in the place. You need to visit the place one of these days and you wont believe what you will see. Please do something.
    Reply to this
    1. 12/9/2009 6:36 PM Phillip Kisia wrote:

      Thanks for your valid observations. The infrastructure in Eastleigh is overburdened and remedial action needs to be taken urgently. This requires massive capital. Currently the Council has embarked on repairs of General Waruinge Street. I have asked the concerned directors to take appropriate action to address the concerns you have raised. However, all matters dealing with sewerage and water are the preserve of Nairobi Water and Sewerage Company. Thank you.

       Philip  Kisia


      Reply to this
  • 12/9/2009 8:12 PM goody wrote:
    kindly have a look at the broken water pipe on kisauni road/nairobi west. its damaging the road
    thanks
    Reply to this
    1. 12/10/2009 6:24 PM Phillip Kisia wrote:

      Thanks for your concern.  All water matters are handled by Nairobi Water and Sewerage Company. However, the city engineer will be informed to take remedial measures to ensure the road is not damaged.

      Philip Kisia


      Reply to this
      1. 12/21/2009 12:05 AM goody goody wrote:
        the road is already damaged!
        you are invited to visit all the roads of nairobi west, the car washers are damaging the road.
        Reply to this
      2. 1/13/2010 10:34 PM goody goody wrote:
        philip, is anyone going to repair the road?
        Reply to this
  • 12/14/2009 9:30 PM Mike wrote:
    Dear Mr. Kisia,

    First and foremost i'd like to begin by saying that if we had 100 people like you in the public sector, Kenya would be twice far ahead as for where it is(compliment). You have does us (Kenyan's) proud by performing in the sectors that you have being posted. Namely the K.i.c.c that you transformed into a major international convention centre.

    Mr. Kisia sir, am a resident of woodley estate and have a complaint to table for you and your team to help solve.

    For the last three months, we have had a church move in and hire a section of the Joseph Kangethe social hall of which is an asset owned by your council. We respect the fact that the council needs to raise revenue to run and manage its operations and have no issue with the hiring of the grounds to the church, but an issue with the amount of disturbance caused by the church which is extremely inconvenent. The church has a p.a system that is extremely loud and does not take into consideration the time or day that the loud speakers are blasted. This being that they have kesha(all night prayers and song) Sunday services that begin very early in the early morning and run into a good part of the day, the weekday services that are run at anytime and the practise sessions by the groups that are all the time.

    Am a church going and God fearing person myself and have really held or tried tolerating to this cause i was really confused by how God would take it if i complained of such an issue, but of late they've gotten louder and have even gone to the point of being rude to the neighbours that have asked them to tone down, letting me believe that if they arent considerate of those that the found around not even we should be considerate of them as well.

    If you could kindly pay a visit to the sight or send a representative you would better be in position to evaluate for yourself and tell us if you think we are being unreasonable.

    We now suffer from sleepless nights that leads us to being unproductive the next day a thing that i think this nation does not need.

    Mr Kisia, please HELP US!

    Regards,

    Mike.
    Reply to this
    1. 12/15/2009 7:38 PM Phillip Kisia wrote:
      Thank you for supporting this initiative aimed at enhancing service delivery. The recent enactment of laws by NEMA regarding noise pollution, means that residents have to be more careful on how they conduct their affairs. I have instituted measures regarding your concern and will get back to you in due course.


      Philip Kisia

      Reply to this
    2. 1/13/2010 9:07 PM Phillip Kisia wrote:
      Thanks for raising this matter with us.  Making of noise is an offence under our general nuisance by laws. The complaint has been forwarded to the Division Commander, Dagoretti for action. In case the nuisance is not abated, the complainant should not hesitate to call the Divisional Commander of Dagoretti on 0721 790 382 and action will be taken. 
      Reply to this
  • 12/15/2009 6:00 PM Kimutai Cherono wrote:
    You have removed the bus stop where Ole Odume meets Ngong Road and not created a replacement. When it rains commuters have to drop off 300 meters ahead and walk back through mud. Kindly advise on the logic.
    Reply to this
    1. 12/15/2009 7:33 PM Phillip Kisia wrote:
      Thanks for highlighting your concern. I will get back to you in due course.
      Philip Kisia

      Reply to this
    2. 1/15/2010 7:28 PM Phillip Kisia wrote:

      The Council is consulting with the Ministry of Roads, that is currently involved in the rehabilitation of Ngong Road, to identify a replacement for the bus stop.


      Reply to this
  • 12/16/2009 12:08 AM Planner Patrick Analo wrote:
    I work at the City Planning department of the City Council.I wish to say that is proving so great to see how Nairobians are using this blog to generate ideas and issues on development issues of the City.I too commend the Town Clerk for such a briliant initiative to come up with this blog.
    Reply to this
    1. 12/16/2009 7:12 PM Phillip Kisia wrote:

      Thank you for your support on this service delivery initiative.  I count on your support to enhance service delivery to the city residents.

      Philip Kisia

      Reply to this
      1. 1/21/2010 9:58 AM Concerned wrote:
        Dear Mr. Kisia,

        Nairobi does look good however, the people helping you in service delivery are going for months unpaid. it almost becomes an 8 to 5 job queueing waiting for our payments. please help us here. just like you we have families to feed rent to pay workers to pay . . . .
        Reply to this
        1. 1/29/2010 9:39 AM Phillip Kisia wrote:
          I assure all our partners in service delivery that the Council is committed to making payments on services delivered. However, I have forwarded your concern to the City  Treasurer  for an appropriate feedback. Thank you.


          Reply to this
  • 12/16/2009 8:22 AM yvangkwheng wrote:
    i appreciate ur comment
    links of london
    wow gold
    Reply to this
    1. 12/16/2009 7:10 PM Phillip Kisia wrote:
      Thank you for the support. I look forward to engaging you on this platform.

      Philip Kisia

      Reply to this
      1. 1/11/2010 1:17 PM Terry Muigai wrote:
        Mr Kisia, I am proud and appreciate what you are doing and especially all the messages you are responding to on this site. However, after forwarding the concerns raised on various issues to the relevant Departments of the Council, we are not getting a feed back on their outcomes, which ideally is what we are lookig for "What action has been taken by the Departments?" I wish, and I am sure I am not alone that they would respond like you are doing.
        Reply to this
        1. 1/12/2010 12:17 AM Phillip Kisia wrote:
          Thanks for your encouraging remarks.  The delay in responding to some of the issues has been inadvertent. I however take up your challenge on timely update.  
          Reply to this
  • 12/16/2009 3:55 PM Warren E Hammond wrote:
    Dear Mr. Kisia,

    Firstly, i wish to commend you on the efforts you and your council are spearheading. We are definitely moving in the right direction.

    I have lived in Nairobi for just over 45 years now and have seen, experienced and appreciated the changes made as is normal in the development of any great city.

    My areas of concern are two pronged,
    a) Where are council askaris allowed to collect parking fees from? i've been recently accosted in residential/neighbourhood shopping areas & was unaware that this applied in my estate.

    b) There is obviously a conspirancy between certain council askari's, tow truck owners and tow trucker employees (& sometimes hired "goons"). I say this because from my apartment window i witness a very intricate operation of extortion and outright abuse of power towards unwitting motorists along Wood Avenue and Lenana Road. The trucks pounce like zealots without any courtesy to advise of ones offense and their abrasive style suggests, it is easier to pay them than go to the impound.

    I ask you Mr, Kisia, educate the public, put in paid adverts in the press, paint designated parking areas, increase signage of tow areas & have an inspection mechanism for tow trucks and the workers. As a law abiding resident, i think its futile to introduce many revolutionary and world class ideas in the CBD and then leave the residential and peri urban zones to the mercy of your askari's.

    To conclude, i earlier today witnessed a gentleman being dropped off by his wife (not blocking any traffic) shocked when as they exchanged from seat to seat, a tow truck pounced and threatened him and his wife, the rest of the matter i leave to your imagination.

    We are behind you 100% and request your guidance and action on this matter.

    Thank you and Happy Holidays.

    W.E. Hammond
    Reply to this
    1. 12/16/2009 7:04 PM Phillip Kisia wrote:
      Thanks so much for your support on this service delivery initiative.  I also appreciate your comments on the areas of concern for the Council. There are gazetted designated areas where parking fees ought to be charged, and I will post this information in due course. Secondly, the goings on along Lenana Road and Wood Avenue concerning our askaris is regretable. I will take up necessary measures to ensure that the motorists are not harassed in that area, and elsewhere in the City. 

      Similarly, I am keen to ensure that the public is educated on Council by laws. For instance, we have simplified 4 by laws, including one on parking, and posted them on this blog for public consumption. We shall strive to post all relevant information for the residents.

      The Council has huge plans to ensure that the residential areas catch up with the CBD in service delivery. I will unvail these plans as we continue engaging on this platform.

      Philip Kisia

      Reply to this
    2. 1/13/2010 9:16 PM Phillip Kisia wrote:
      Motorists commit an offence when their vehicles cause obstruction, park on pavements and are left unattended, thus inconveniencing other road users. However, bribery is a criminal offence. In that regard, we have stepped up surveillance against this vice. I urge members of the public not to offer any bribe, but to immediately call the customer care desk on 0725 62 44 89, 0735 82 53 83 or 020 344 194, giving details of the registration numbers of the breakdown, the towed vehicle and the time of towing. Help us to manage this vice in the city.
      Reply to this
      1. 1/19/2010 3:32 PM Warren Hammond wrote:
        Thanks for the advise and Customer Care lines.

        For your information and clarification the parking spaces outside the Yaya Centre have just been "taken over" by council askari's as designated council parkings.

        Mr. Kisia, are we running a council in a banana republic? I agree decisions need to be made and perhaps your decisions are for the greater good of the city, but i insist that the manner and approach must reflect positivity & respect for social norms. Paying Kshs. 140 to go in an use the ATM at Yaya Centre is not only ludicrous but seems bent on destroying the goodwill and potential business opportunities for the commercial mall.

        Please issue a comprehensive status on parking in residential and mall areas. (I seem to recall a similar situation at the Westgate Mall, which was subsequently reversed).

        We await your guidance on this matter.

        W.E. Hammond
        Reply to this
        1. 1/19/2010 8:37 PM Phillip Kisia wrote:
          Thanks for airing your sentiments. I will get back to you in due course.
          Reply to this
    3. 1/15/2010 7:27 PM Phillip Kisia wrote:

      The Council has designated  and  gazetted  various locations where parking fees is charged. Details are available in our designated parking by laws. Similarly, I will also post the gazetted locations.  Regarding the state of towing vehicles, the Council is developing standards for breakdown vehicles that will include inspection and licensing; and identification and demarcation of towing vehicles parking areas.


      Reply to this
  • 1/5/2010 5:23 PM Jagi Gakunju wrote:
    Dear Kenyans,

    My name is Mr. Jagi Gakunju and I Am the patron of one of Kenya’s oldest environmental organizations, Uvumbuzi. I’m writing to share with you ideas in support of urban transport policy that protects the health and safety of Kenya’s citizenry as well as Kenya’s environment.

    Being at the forefront of healthcare in East Africa, I am very well acquainted with the terrible suffering inflicted by Kenya’s roads every day. Families are torn apart and property is destroyed senselessly in road accidents that grab our headlines. However, there is another greater and more subtle violence that vehicles are inflicting on us; one that is growing every day unseen in our hospitals and within our homes. This is the specter of air pollution and sedentary lifestyles and their devastating effects on human health.

    The World Health Organization (WHO) has calculated that 3 million people now die each year worldwide from the effects of air pollution. This is three times the 1 million who die each year in automobile accidents. We must realize that it is the choking clouds spewing from our trucks and matatus that are the number one killer on our roads and not accidents. Similarly, in 2002 the WHO stated, “In developed countries physical inactivity remains the second most important risk factor for ill health after tobacco smoking.” In Kenya’s auto-dominated cities, where walking and cycling are avoided we are surely realizing the same trend.

    This brings me to my main point. There seems to be a mistaken belief amongst Kenya’s transportation professionals that urban Kenyans are not interested in cycling or walking. This is simply untrue. The reality is that both of these simple means of transport are avoided because in Kenya they are extremely unpleasant and dangerous due to poor infrastructure and a complete lack of enforcement of traffic regulations. By contrast, throughout the world’s thriving cities, walking and cycling are experiencing a renaissance via the leadership of smart urban planners. When made safe and enjoyable, walking and cycling provide the critical link to efficient and clean public transit and together create a transport system that makes the private car look unattractive. As s this happens, the air becomes cleaner, our citizens become healthier, the costs of healthcare decreases, quality of life increases, the environment is protected, and the economy becomes stronger.

    As we all know, preventative healthcare is far cheaper than trying to cure ailments that have already been inflicted. Such is likewise true of our transportation infrastructure. Our investments today in a smarter transportation future that embraces pedestrians and cyclists will pay enormous dividends to our country tomorrow. For the future of Kenya and its citizens, I hope that your support to this course will make Kenya a country of the 21st century.

    Regards,
    Jagi Gakunju
    Reply to this
    1. 1/12/2010 12:27 AM Phillip Kisia wrote:
      I appreciate your views on best practice in urban environmental  management. At the moment the Council is incorporating non motorized  concept of all its projects to ensure that pedestrians and cyclist are not inconvenienced. Once this is done in the entire city, we hope the health of the city residents will not be jeopardized.
      Reply to this
    2. 1/17/2010 10:10 PM gatongak wrote:
      With Regard to your contribution, I think reclaiming and rehabilitating all grabbed public land where children can play and people can go for jogging in the mornings and evenings does not require any huge capital outlay or a concept paper.

      I wish to add that recreation facilities in Nairobi are virtually non-existent.
      Most sunday afternoond families gather in Uhuru park crowding it because it cannot longer cater for the high city population. Families hace resorted to most odd places to relax, like the Ryosambu roundabout!
      Reply to this
      1. 1/19/2010 8:33 PM Phillip Kisia wrote:
        Thanks  a lot for your comments. I accept that the popularity of Uhuru and Central parks, makes them overpopulated sometimes. Residents should also note that City Park, managed by the Council is  a good recreation spot. Moreover, we shall lay out plans that the Council has in ensuring that recreation is brought closer to the city residents.
        Reply to this
      2. 5/11/2010 12:46 PM faisal wrote:
        This is a wide problem the council through curruption has sold all the land even there clinics.Nairobi cannot be described as a city.They should look at the layout of other cits
        Reply to this
        1. 5/11/2010 7:30 PM Phillip Kisia wrote:
          Kindly provide details on this malpractice to enable me take corrective action.
          Reply to this
  • 1/17/2010 1:50 AM George Arabbu wrote:
    I would like to appreciate the road works on-going along Argwings Kodhek and Gitanga roads, putting up bus stops along the busy roads. I am however not happy with what is happening along the rest of Gitanga Road. The area between James Gichuru and Amboseli Road junctions is a very busy drop-off and pickup point for both buses and matatus and yet there is no designated bus stop. Furthermore the Amboseli Road Junction was poorly designed with no turning radius. This causes a crazy snarl up during rush hours.
    Thanks.
    Reply to this
    1. 1/19/2010 8:29 PM Phillip Kisia wrote:
      Thanks for your support to the efforts of the Council in rehabilitating the infrastructure. I have noted your concerns on traffic management. I have forwarded your comments to the City Engineer for feedback.
      Reply to this
  • 1/19/2010 1:46 PM Muga wrote:
    Dear Mr. Kisia,

    My agent applied for subdivision of a parcel of land last year which took quite a while with lame excuses that our case not being put in the agenda. When it was finally slotted in and the issue discussed, the outcome was positive. It then went to the crucial stage of approval of form PPA 2. To date, we are still waiting. How long should it take for such processes to go through? Could it be that somebody expects us to grease his/her hands? Developers do not take this long to have their documents approved.
    Reply to this
    1. 1/19/2010 8:36 PM Phillip Kisia wrote:
      Thanks for bringing this matter to my  attention. I would be happy to receive the details for an informed response and action where necessary. Alternatively, you can call 0725 62 44 89, 0735 82 53 83 or 020 344 194 or email to info@nairobicity.go.ke.
      Reply to this
    2. 2/12/2010 4:58 PM Phillip Kisia wrote:
      I request you to forward the land parcel number to enable us report on the status of the application. However, there are very few cases of approvals that were not cleared last year. The only approval; that were not cleared last year, are those who had not cleared rates for 2009. Kindly furnish us with details  to enable us give an appropriate response.
      Reply to this
  • 1/26/2010 4:59 PM Concerned wrote:
    dear mr kisia,

    kindly comment on the payments issue. till today we are queueing at city council waiting to be paid. please what is happening we really hope to hear from you
    Reply to this
    1. 2/3/2010 3:14 PM Concerned wrote:
      Dear Mr. Kisia,

      Am writing to you a disappointed supplier. I had earlier raised this on your blog that we queue at the council waiting for payment day in day out. We have collected garbage for the council, but we have not been paid. count months now oct, nov, dec waiting in line for a payment. We have since withdrawn our tracks and no longer wish to work for the council again. I wish to appeal to you we are many who are awaiting our payments in those halls. suerly am sure you would not want to go even a month without pay. what about us. bills are waiting, the same workers we have been using cant work anymore as there is no pay from your end. I had hoped this blog is a chance for you to help frustrated people to take up ideas and to work on them. to date i think you decided not to respond but responded to all others who had sent their comments to you. back to you Mr. Kisia
      Reply to this
      1. 2/4/2010 7:04 PM Phillip Kisia wrote:
        I assure all our partners in service delivery that the Council is committed to making payments on services delivered. However, I have forwarded your concern to the City  Treasurer  for an appropriate feedback. Thank you.


        Reply to this
      2. 2/17/2010 3:24 PM Phillip Kisia wrote:
        We are currently paying all our current debts, as we come up with ways of financing  payment of the old debts. I request for your patience as we embark on this. However, I thank you for your facilitation in our service delivery efforts.
        Reply to this
      3. 3/13/2010 2:30 PM Phillip Kisia wrote:
        We are trying or best to pay all our current debts. Kindly liaise with the city treasurer to get the schedule of payments. Thank you for your support in service delivery.

        Reply to this
  • 1/28/2010 10:12 AM Frank Mwanyika wrote:
    Phillip,
    Wish to draw your attention to the filth of solid sewerage along Juja Road especially Mlango Kubwa area.
    Frank.
    Reply to this
    1. 1/29/2010 9:33 AM Phillip Kisia wrote:
      Thank you for bringing this matter to my attention. I have sent my public health team to assess the situation and compel the water company to take corrective action.
      Reply to this
    2. 1/29/2010 8:20 PM Phillip Kisia wrote:
      The Public Health team has today issued a 24 hour notice to Nairobi Water and Sewerage Company to abet the nuisance, failure to which we shall take appropriate action.
      Reply to this
  • 1/28/2010 12:56 PM Frank Mwanyika wrote:
    Phillip,
    You keep refering us to the website www.nairobi.go.ke where we are treated to messages from Dick Wathika [Mayor] and John Gakuo [Town Clerk]. What development are we talking about if we are still living in the past? Put your act together fisrt.
    Frank
    Reply to this
    1. 1/29/2010 9:29 AM Phillip Kisia wrote:
      I understand your frustration Frank. However, our correct website is www.nairobicity.go.ke. Plans are underway to make the site more user friendly.
      Reply to this
  • 2/1/2010 6:30 PM Andrew wrote:
    Dear Mr. Kisia
    The area around Nairobi West Shopping Center desperately needs its pedestrian spaces reclaimed. I hope there is a growing awareness that quality of life has something to do with quenching the arrogance of drivers who believe that every sidewalk and piece of green space is their personal parking lot. It’s pathetic that such a high potential piece of real estate with such a sensible basic layout has been reduced to nothing but a pig wallow of muddy, ill-tempered Prados. The neighborhood is full of children and young families who need open space and yet at its center is a place where no one wants to go without the protection of steel door panels and four-wheel drive. The few pedestrians that do find themselves there walk on the roads where they try to dodge the matatus and other reckless drivers.
    The city has made great strides in regulating cars in the CBD and it would be a pleasant surprise if this were expanded to other high-traffic areas. The simple installation of bollards, never mind actual sidewalks, would go a long ways towards clarifying that pedestrians aren’t roadside refuse but actually the heart and soul of any public space. Lest we forget, cities are for people, not for cars.

    Thank you for your time and your commendable efforts to hear the citizens' voices
    Reply to this
    1. 2/4/2010 6:42 PM Phillip Kisia wrote:
      Thanks a lot for your positive contribution. I have forwarded your suggestion to the city engineer for thought and action.
      Reply to this
    2. 3/13/2010 1:33 PM Phillip Kisia wrote:
      Thanks for your support towards various activities we are undertaking. I agree that  pedestrianization of the city is the way to go. So far all our road projects have a component on pedestrianization.  Regarding Nairobi West, I have brought the matter to the attention of the city engineer.

      Reply to this
  • 2/4/2010 3:47 PM George wrote:
    Hello sir,
    appreciate your efforts. Now a bit of complaint. theres this muthaiti road in Nrb West and other tributaries around including Sumba, Niamey etc are real bad made worse by flooding when sewerage or rains. what is the vision for it? 2030 is too far
    Reply to this
  • 2/4/2010 5:37 PM George wrote:
    Hello sir,
    appreciate your efforts. Now a bit of complaint. theres this muthaiti road in Nrb West and other tributaries around including Sumba, Niamey etc are real bad made worse by flooding when sewerage or rains. what is the vision for it? 2030 is too far
    Reply to this
    1. 2/4/2010 6:46 PM Phillip Kisia wrote:
      Thanks for pointing out the poor state of the said roads. I have forwarded the complaints to the City engineer for action.
      Reply to this
      1. 2/5/2010 12:39 PM George wrote:
        Thanks for your prompt reply. have you issued a directive? any timetable? i have a feeling its one of the worst in the diameter from City Hall.
        we would appreciate prompt alleviation of our suffering.
        Reply to this
        1. 3/13/2010 1:53 PM Phillip Kisia wrote:
          We have to get the source of funds first before providing a timeline.

          Reply to this
  • 2/9/2010 12:35 PM Raj wrote:
    Hi, Why are there so many buildings (commercial/residential) coming up in Westlands and Parklands, yet the roads and amenities are still the same since independence.
    What is being done about the Westlands roundabout,Mall roundabout,General Mathenge, Westlands Road traffic? The matatu termini in westlands has been abused. No one uses it instead a whole lane of the highway is occupied every single day causing jam. Further along near Kangemi flyover the vegetable market spills over onto the highway again blocking a whole lane and then customers park on the highway. Not to mention the muggers and thieves who at night hide behind the recently planted trees. This mess perpetuated by the ma3's and the market is a disaster waiting to happen. But when complaints are made its appears that the complainants are disturbing the honest hardworking wanainchi. But in town your officers harass shop owners with silly claims of tea making license etc etc. We pay trade license, ETR,water, elec, salries, security, parking, CHAI and rent. But I can make more money in a day selling stuff in these sokos. No expense at all. I think il park my car kesho near Uthiru flyover and start business. Anyone want to join. You tell me How can there be double standards in the council. Laws for different people or? Getting a rates certificate You ever tried that.. Walk in with as white man see how fast your served.. If your of any other colour just know your buying lunch. Its still the same rot no change.
    I fell sick after eating at a posh restaurant 2weeks back (salmonella and ecoli poisoning) and i sent city council health inspectors to the place. I understand nothing happened once the owners 'talked' with the inspectors. In other countries samples of the food would have been taken and analyzed, lakini here lunch was bought and matter closed.
    Have you passed the highway in the morning/eve and not had ur mirrors or lights stolen. Notice the many disabled groups begging. Do we not have centres to take care of them. Partner up with the corporates if you have no funds, but at least take care of these people many of whom are blind. What abt the 20 street families near Sarit and Westgate at 8pm to 4am every day?
    Kudos to your park benches (we need more) your one way traffic causing roads, your arrogant and some racist staff ("toa lunch muindi huka na pesa") and your magical parking ticket attendants (never there when you want them, they just hide and wait till your clamped. Maybe with time as you get stuck in jams or your vehicle or family members is clamped or a trailer ploughs into the ma3s in westi or rambles into over 100 vegetable vendors and cars at kangemi or you or your friends empty your wallets to the huge number of street families, street urchins, mirror thieves, maybe then you will see what guys are actually complaining about. Other than that all the best and keep going strong
    Reply to this
    1. 3/7/2010 11:11 PM Phillip Kisia wrote:
      Thank you for pointing out so many areas that require our attention. However, your incident on food poisoning is very serious. We would be eager to receive details on the restaurant and the public health officers to whom the matter was reported. Kindly furnish us with the details at info@nairobicity.go.ke

      Reply to this
  • 2/9/2010 12:37 PM Barbra wrote:
    I love this. Somewhere we can actually air our grievances and congratulatory messages to the people that matter. If only our MPs would be this serious! 2012 ni yetu!!!
    Reply to this
    1. 3/13/2010 2:27 PM Phillip Kisia wrote:
      Thanks for your encouraging remarks

      Reply to this
  • 2/9/2010 3:07 PM Ragz wrote:
    Hi Philip. You're working hard but you need to word even harder. Here are my brief points:-

    In today's [Feb 9, 2010] Daily Nation, someone wants to change a plot in Ridgeways, Kiambu Road from Single Dwelling to Multi-Dwelling on LR 74/5 & LR 74/13.

    As a resident of Ridgeways, where it is AGAINST COUNCIL BY-LAWS to build multiple dwelling units, AND/OR to sub-divide to less than 0.5 acres, I OBJECT strongly to this development.

    It will lower the value of the area; we are not connected to the city sewer; we have major traffic [both vehicle and human] problems as people pass through Ridgeways from Thika Road.

    Please Mr. Kisia, do not allow this or any other development like it. This is our home.

    -------

    Other issues:-

    -> I think you need an sms service. Most of your citizens can't afford to make phonecalls to you.

    -> Uhuru Highway trees and vegetation - please get it started. That is the hottest highway in the country and yet was once the coolest.

    -> Street lights along Kiambu Road from Muthaiga Police Roundabout to Just after Kwaheri Road towards Kiambu - they have never ALL worked at the same time! What's up with that? May I supply you with solar powered street lamps, which have a light-sensitive sensor?

    Along Garden Estate Road from Thika Road there are many new and strange establishments, lowering security in the area. The worst of them is right at the gate of King Castle Inn, at the corner where there is a murram road towards the left, that leads to Ridgeways Lane. There is a small village there that's not on sewer but on a reserve. There's also some garage works, and timber. Please clear for us.

    Keep up the good work.

    RAGZ
    Reply to this
    1. 2/15/2010 6:47 PM Ragz wrote:
      Hi Philip

      Thanks for your response. The plots along Kiambu Road that you should be looking at are LR 74/5 & LR 74/13.

      Please check to mke sure they don't try building apartments here where it is not allowed. It is somewhere near or along Kiambu Road, in Ridgeways.

      Ahsante.
      Reply to this
      1. 3/13/2010 2:10 PM Phillip Kisia wrote:
        Thanks. We shall take appropriate action.

        Reply to this
      2. 3/18/2010 7:21 PM Phillip Kisia wrote:
        Will take appropriate steps.

        Reply to this
    2. 3/18/2010 7:05 PM Phillip Kisia wrote:
      Thanks for your support.  The beautification and restoration of the median at Uhuru Highway is being addressed by the Ministry of Roads, with technical consultation with the Council. The median has been designed to accommodate ground covers, palms and shrubs. This will help cool the high temperatures associated with the expansive tarmac on the highway.

      Reply to this
    3. 3/18/2010 7:05 PM Phillip Kisia wrote:
      Thanks for your support.  The beautification and restoration of the median at Uhuru Highway is being addressed by the Ministry of Roads, with technical consultation with the Council. The median has been designed to accommodate ground covers, palms and shrubs. This will help cool the high temperatures associated with the expansive tarmac on the highway.

      Reply to this
  • 2/10/2010 9:41 AM John Mwendwa wrote:
    Mr. Kisia;
    Some good work is being done by the City Council and for this CONGRATULATIONS. I am however worried about one contractor M/s Mwangaza who is doing street lighting on Kabarsiran Avenue off James Gichuru all the Way Kianda School. He did the work half way and stalled,its been over a year since work commenced. Please have someone check this issue and at the very least let Ms Mwangaza give the residents of that area some light. John
    Reply to this
    1. 3/13/2010 2:18 PM Phillip Kisia wrote:
      Thanks for pointing out this discrepancy. We shall take appropriate measures.

      Reply to this
  • 2/17/2010 9:30 AM Ken Mugo wrote:
    Shikamoo Phillip?

    Thanks for turning on some lights on City Hall.
    I have enjoyed reading the notes from Kenyan's and hearing the many different ideas.

    I grew up in Eastlands and I go there alot to visit friends and family, I had some ideas on how we can improve the housing in some of the very old and perhaps dangerous houses.

    If City Hall would partner with private citizens ( present residents), and engage in construction of new flats in the places where the houses are old, its a win-win for all.

    City hall would sell the houses to its tenants and perhaps attract another revenue stream from service charges etc.
    The estates I'm referring to are like Jericho, Jerusalem,Maringo Uhuru, Bahati, ShauriMoyo etc.

    Some of the buildings were built in the 1960's and from an incident in Jericho during the heavy rains, there are potential dangers, perhaps even structural weaknesses of these units.
    The units are sitting on prime real estate.

    The planning of the areas was done quite well and there are wide open spaces that can be used say to raise the first flats and allow residents to move in before pulling down the old units.

    With the present costs of housing in Nairobi, City hall itself would in turn get alot of revenue from the sale of the units, this money can go rehabilitating \ improving the fire engines, health clinics, and other high impact social amenities.

    So there is my 2 cents

    "A half-baked idea is okay as long as it's in the oven".

    Thanks Phillip! and all the best!

    Regards,

    Ken
    Reply to this
    1. 2/17/2010 3:11 PM Phillip Kisia wrote:
      Thanks a lot for your insights on how housing in Eastlands  could be redeveloped to meet the expectations of the City residents. I have already initiated plans for the renewal of Eastlands area. The concept is awaiting cabinet approval, before we can move ahead. Thanks for your suggestions. 
      Reply to this
      1. 2/17/2010 3:41 PM Ken Mugo wrote:
        Ahsante Phillip.

        Its just sad to see the quality of leaders we have in parliament, too bad your brilliant concept has to go through there.

        Our politicians' priorities are elsewhere, not much to do with the welfare of Kenyan citizens.
        I just wish there was another way,.. without cabinet. how sad !

        We keep trying,praying for real change, for good leaders.

        For now, we need a revolution.

        Ken
        Reply to this
        1. 3/13/2010 1:54 PM Phillip Kisia wrote:
          Thanks for your encouraging remarks

          Reply to this
  • 2/21/2010 3:02 AM Anne Kimani wrote:
    Dear Mr Kisia,

    I am Kenyan living and working in the UK. I missed last year's extended waiver of interest on land rates as none of the customer relations staff I spoke to could give me the exact amounts of what I owed. I was kept holding on the line on several occasions and at times got disconnected. I eventually asked a friend visiting Nairobi from Mombasa to try and get them for me which after knocking on several doors over 2 days was able to get outstanding rates for one of the properties. The second property was not found in your records and we have been advised to go to the lands office and start with a search.

    I find the whole experience unbelievable especially as the City Council keeps talking of strengthening its revenue collection! I would very much like to clear rates for my 2 properties (I can supply the details if required) but I am not happy paying the interest rates in view of all I have gone and still going through.

    Could you please look into this from me?

    Thanking you in advance

    Anne Kimani
    Reply to this
    1. 2/25/2010 7:59 PM Phillip Kisia wrote:
      I am sorry about your predicament Anne. However, to enable me provide the necessary assistance, give me details of your property on info@nairobicity.go.ke. In  due course we shall get rid of the mess on our rates records.

      Reply to this
      1. 2/28/2010 9:02 PM Anne Kimani wrote:
        Thank you Mr Kisia. I have forwarded the details on the email provided above.
        Reply to this
        1. 3/19/2010 5:10 PM Anne Kimani wrote:
          Mr Kisia, I have emailed address provided twice and have not had a response. I have read elsewhere on the blog that people have not had replies so I'm wondering if this is what's happened to my query? I will be in Nairobi next week and I hope I can clear my rates then. I will re-send my query to the email you provided.
          Thanks
          Anne
          Reply to this
          1. 3/19/2010 6:28 PM Phillip Kisia wrote:
            Sorry Anne. We havent received the information requested yet. As observed from elsewhere in the blog, our response is above average, but will be better. Kindly ensure that you sent the information to info@nairobicity.go.ke.  or wmarube@nairobicity.go.ke.    You are welcome to visit the public relations office, at city Hall first floor, room 118, when in Nairobi.
            Reply to this
  • 3/3/2010 8:22 PM James Muchiri wrote:
    This is to notify the office of the town clerk that the council is losing a lot of money in Gikomba mkt, the council loses close to khs. 200000 on daily basis this mostly hapens with viecles the calpable officers who have are responsible for this are Thomas Muhia, vincent muhanji.Rose Gathumbi, Ben Ogola
    Reply to this
    1. 3/10/2010 6:06 PM Phillip Kisia wrote:
      Thanks for your help in exposing this anomaly. Appropriate measures will be taken against the culprits, once our investigation is completed.

      Reply to this
  • 3/7/2010 10:20 AM Andrew wrote:
    Dear Phillip,
    A couple ideas to make our fair city a more livable place:

    1) Could we please do something about the localized air pollution of so many trucks and buses drenching us carcinogenic clouds of smoke? Nairobi is very progressive in its cigarette smoking laws that protect the public health, why can’t we take on the larger problem of vehicle emissions?
    As I believe a previous commenter mentioned, worldwide 1 million people die every year in vehicle accidents while 1.5 million people die from vehicle air pollution. I can’t ride my bicycle on Nairobi’s roads two days in a row without getting a respiratory infection. We’re killing ourselves at the same time that we’re killing our vehicles by not maintaining them. This is a lose-lose scenario.
    The law for rural vehicles in China (those with the dirtiest engines) is that visible exhaust is illegal. Simple. Why is it that the dirtiest vehicles in China are far cleaner than the vehicles plying Nairobi’s downtown streets? Could we take inspiration from China’s approach? A “visible exhaust” law doesn’t require any fancy equipment, just a pair of eyes.

    2) Many cities, such as Mexico City, subsidize high-efficiency toilets and showerheads for new construction or even for retrofits of existing buildings. With all of Nairobi’s new construction, wouldn’t this be a simple measure that would save money and prevent future water rationing? KPLC is already doing this with light bulbs; let’s take it the logical next step. In Mexico City 350,000 new toilets saved enough water to supply 250,000 additional residences.

    Thanks,
    Andrew
    Reply to this
    1. 3/10/2010 6:10 PM Phillip Kisia wrote:
      I do agree with you that the environment needs to be preserved. We shall explore the possibility of coming up with appropriate by laws to deal with this menace. Moreover, the Council accepts that water need to be preserved, and we shall take your views into consideration when developing planning policies.

      Reply to this
    2. 4/9/2010 7:36 PM Phillip Kisia wrote:
      Thanks for your info. However, the matter of un-road worthy vehicles is handled by the traffic police.  Similarly, NEMA is consulting with other agencies to come up with air quality standards.
      Reply to this
  • 3/9/2010 11:26 AM REMSEY wrote:
    Dear Philip
    Please switch on all the traffic lights on Uhuru highway we do not need the cops they cause more traffic.
    Reply to this
    1. 3/9/2010 7:34 PM Wambui wrote:
      i concur - the traffic cops worsen the situation coz they tend to let one side go for longer periods in total disregard of the others espcially those from CBD.
      Reply to this
      1. 3/10/2010 6:23 PM Phillip Kisia wrote:
        I have noted your comments and want to assure you that we are committed to improved management of traffic in the city.

        Reply to this
    2. 3/10/2010 6:12 PM Phillip Kisia wrote:
      The Council shall take all necessary steps to enhance traffic management in the city.

      Reply to this
    3. 7/13/2010 2:37 PM Phillip Kisia wrote:
      A meeting with the traffic police resolved that traffic police enforce all the traffic signals on Uhuru Highway. Moreover, the Council   has rehabilitated traffic signals along Uhuru Highway from westlands roundabout and Lusaka road/ Uhuru Highway junction.
      Reply to this
  • 3/9/2010 7:29 PM Wambui wrote:
    Dear Philip,

    Please! Please! send your building inspectors to check out a storey building that is coming up in Githurai just before the roundabout as you come from Nrb. if nothing is done pretty fast it is going to collapse due to the shoddy work that is being done on the pillars. they also seem to be in a hurry to finish it without giving it the necessary duration before starting on the next floor.
    Reply to this
    1. 3/10/2010 6:20 PM Phillip Kisia wrote:
      Thanks for the alert. Kindly send details on info@nairobicity.go.ke for my action.

      Reply to this
    2. 4/21/2010 10:49 AM Wambui wrote:
      i passed this area over the weekend and clearly your inspectors never did anything coz now the columns/pillars have been covered but the building looks like its leaning on its side. this is a disaster waiting to happen and its my prayer that the construction can be stopped like it should have been done months ago when i brought it to your attention to avoid a tragedy.
      Reply to this
  • 3/10/2010 3:32 PM Josiah wrote:
    Good thinking Mr. Kisia, though managing the city waste,recarpeting the roads and managing matatu menace within NCBD have become too heavy a burden for you!City residents are also to blame....we've fly-overs which we do not use, we prefer shortcuts!
    Reply to this
    1. 3/10/2010 6:26 PM Phillip Kisia wrote:
      Thanks for pointing out that we all need to work together to make this city better.

      Reply to this
  • 3/16/2010 7:08 PM Wambui wrote:
    Hi Philip,

    The Parklands police station roundabout again! the sewage burst was sorted out, but now we have these big craters that are making driving a nightmare. could you please send someone to sort these potholes. Thank you
    Reply to this
    1. 3/18/2010 6:29 PM Phillip Kisia wrote:
      Thanks for your observation. I have forwarded the matter to the city engineer for action.

      Reply to this
      1. 4/15/2010 4:09 PM Wambui wrote:
        Hi Philip,

        thanks for the work that has been done on the Parklands Police Station roundabout and part of the Ojijo Road. am hoping the works will extend to the whole of Ojijo road.

        thanks for the work you are doing!

        Wambui
        Reply to this
        1. 4/15/2010 7:15 PM Phillip Kisia wrote:
          We are there to serve you and await all your contributions. I have forwarded your comments on Ojijo road to the city engineer.
          Reply to this
  • 3/19/2010 9:20 AM Wesley Koech wrote:
    Dear Philip,
    Congrats for a bright idea! In order to return our city to "Green", I strongly suggest that adequate measures complete with enforcement be put in place to manage the environment. Of greatest concern to me is air pollution by motor vehicles. Every day I notice all types of vehicles spewing dense/dangerous exhaust smoke along our roads/streets. Otherwise, hongera to the City Council management team for coming up with this bright idea of giving residents the "power" to suggest/critique/praise. I wish you all the very best. You can count on my support.
    Reply to this
    1. 3/19/2010 12:33 PM Phillip Kisia wrote:
      Thanks for your support on making Nairobi world Metropolis. I look forward to receiving you ideas.

      Reply to this
  • 3/20/2010 12:28 AM James Mutero wrote:
    Dear Kisia, I note you havent commented on the grabbing of the road reserve I reported next to Villa Franca estate. I appreciate you have a busy schedule and still believe you will comment on the progress you have made to stop it.
    Reply to this
    1. 3/22/2010 5:37 PM Phillip Kisia wrote:
      Thanks for your reminder. I will respond to you in a short while.
      Reply to this
  • 3/25/2010 2:46 PM Evelyn wrote:
    Dear Mr. Kisia, I write this with great concern, in regards to retirement benefits. My mother retired from the council in 2002 and still has not received all the benefits. How long does one have to wait in order to receive all their benefits? It’s been 8 years and every year the council says that they do not have money. Kindly assist.
    Reply to this
    1. 3/30/2010 5:53 PM Phillip Kisia wrote:
      Sorry for your predicament. We  finished paying retirees dues this month, when we issued  the last batch of cheques worth 115 million to over 900 retirees. Definitely your mum must have been one of the beneficiaries.  However, Iavail details of your predicament to wmarube@nairobicity.go.ke to enable me  provide an appropriate response.

      Reply to this
      1. 4/19/2010 1:24 PM Evelyn wrote:
        Good afternoon,
        She retired on 28th Feb 2003. Her number is F0503664. The dues outstanding include, uniform, TLP,Medallion and Master.
        Regards,
        Evelyn
        Reply to this
        1. 5/6/2010 7:47 PM Phillip Kisia wrote:
          Thank for the information. We shall update you on your private mail.
          Reply to this
  • 4/14/2010 10:44 AM David Maina wrote:
    There are serious potholes at the entrance of muthurwa market opposite shell petrol station, if there is anything that can be done to ' fill' them it will realy help. I ended up having tyre bursts thanks to them my new tyres ended their life cycle there. Fellow Nairobians avoid your extreme right when heading to town n...ear muthurwa market entrance, rest you stand to buy new tyres if you hit those potholes.
    Reply to this
    1. 4/15/2010 6:59 PM Phillip Kisia wrote:
      Thanks for your concern. A contract to rehabilitate the said road has been awarded and works will start soon. Kindly bear with us.
      Reply to this
    2. 5/8/2010 2:13 PM Phillip Kisia wrote:
      Thanks David. The tender for rehabilitation of  Landhies road has been awarded and the works are expected to commence in the next two months. The Council will undertake temporary repairs as we wait the works. Furthermore, the Office of the Deputy Prime Minister and  Ministry of Local Government has awarded a tender for expansion of the access road to Muthurwa. This will take care of the condition inside Muthurwa market.
      Reply to this
  • 4/14/2010 4:45 PM Simon wrote:
    Dear Phillip,

    Are you aware there are individuals who are going around Joseph Kangethe Estate threatening people with eviction because they have been allocated these houses. I have not been personally affected but a number of my good neighbours have. Can you please clarify if these houses have been sold and if so wouldn't it only have been fair to give tenants the first priority, especially those who have stayed there for years on end.
    Kindly advice urgently as we are a worried lot, we may be paying rent to the council who is no longer our landlord.

    Kind Regards

    Simon
    Reply to this
    1. 4/15/2010 7:03 PM Phillip Kisia wrote:
      Let me find the fact of the matter before taking appropriate action. I will revert to you in due cause.
      Reply to this
      1. 4/16/2010 11:06 AM Simon wrote:
        Thanks Phillip, you can also refer to the local Dailies of Tuesday. One other resident shares the same concern.
        Reply to this
  • 4/14/2010 5:54 PM Dilip wrote:
    why does the City Council continue to allow unuathorised building in Nairobi? For instance, the new shopping centre on Thigiri Ridge is totally illegal yet the the Council has done nothing to stop it. At this rate Nairobi will be destroyed.
    Reply to this
    1. 4/15/2010 7:05 PM Phillip Kisia wrote:
      Tanks for your concern. The council shall take your sentiments into consideration.
      Reply to this
    2. 6/9/2010 7:29 PM Phillip Kisia wrote:
      Our enforcement officers have stopped the construction until the developers show prove of approval. No development will be allowed without formal approval of the Council.
      Reply to this
  • 4/14/2010 5:57 PM William Pike wrote:
    I will subscribe to the blog. Also you should put the latest entries at the top, and the oldest at the bottom. That way you see the new material as soon as you open the page.
    Reply to this
    1. 4/15/2010 7:12 PM Phillip Kisia wrote:
      Welcome and thank you for joining the blog. Your advise on the presentation is welcome. I look forward to receiving your contributions.
      Reply to this
  • 4/20/2010 1:27 AM Steve wrote:
    Hi,

    Where do I get the By-Laws about putting up semi-permanent housing? I would like to know what is expected of me as I set up these.
    Reply to this
    1. 5/11/2010 6:09 PM Phillip Kisia wrote:
      The council only gives approval for permanent structures. however, contact the development control section, on 1st floor City Hall Annexe for further details.
      Reply to this
  • 4/20/2010 1:35 AM Steve wrote:
    Hi,
    What is the classification on Kabiria Road in Riruta Sattelite, and what are the plans to get the roadworks done? Over the last few months the Council has insisted on the shops being pulled down insisting on a 30m road in some sections, into private land. while other parts of the same road remain untouched. In the same light, tarmacking of the 2Km Sattelite - Kabiria road has been going on for over a year now, with only half been done to date.
    Reply to this
    1. 4/20/2010 8:05 PM Phillip Kisia wrote:
      I have forwarded your observation to the City Engineer and will revert to you in due course.


      Reply to this
    2. 5/12/2010 7:16 PM Phillip Kisia wrote:
      Steve, Kabiria road is an estate road, and the road reserve provides for a uniform 30 metres width. This road will be a major arterial road connecting Riruta Shopping centre to Dagoretti road. It should also be noted that the government compensated the land owners in 1972 to leave the road reserve clear, thus the insistence of the Council to access the reserve. We have plans to pave the road, and we are engaging the Ministry of Nairobi Metropolitan to undertake the works.
      Reply to this
  • 4/20/2010 9:59 AM Joy wrote:
    Hi Philip,
    I live in United Estate South C(next to mosque first turning off ole shapara - Jinna Avenue) where we have no roads only gullies and street lights not working.
    The road is so dusty, no one can believe it once had tarmac.
    As residents we feel left out in the provision of good services by the city council.
    Good day
    Reply to this
    1. 4/20/2010 8:08 PM Phillip Kisia wrote:
      Thanks for your concern.  I will consult the City Engineer to establish when this can be programmed in the Council budget due to limited funds.
      Reply to this
    2. 5/12/2010 7:18 PM Phillip Kisia wrote:
      It is true that the roads are in a pathetic situation. However, due to financial constraints we have approached the Kenya Urban Roads Authority to fund the estate roads among others.
      Reply to this
  • 4/23/2010 4:54 PM C Mwaura wrote:
    Dear Sir,

    Thank you for this communication facility and the opportunities it offers. I wish to submit some thoughts about pedestrian and cycling safety and lanes. I use in particular as a point of reference Matumbato and Kiambere roads and other roads in and around the Upper Hill area.The principles are applicable to many other areas across the city. I believe that the CCN must desire to see world class standards as regards the level and safety of pedestrians and cyclists.

    These aforementioned roads have no pedestrian paths sections and pedestrians are forced to share the roads with ever increasing vehicular traffic. Tenants and landlords have put up hedges right to the edge of the road denying pedestrians safe pathways. Road potholes have been repaired. But without bumps on these neighborhood roads there is special danger posed by speeding drivers. When it rains, problems are compounded. On the on-going works on Bunyala road for instance - typical of other city road works - extension or repair road works proceed with little attention to pedestrian safety and facilities.

    Most probably, the city management must be concerned about this problem. A world class city must have pedestrian (and cyclists) walkaways on main and roads and even in neighborhood roads that afford safe, paved and enjoyable walking and cycling. We have these facilities on some main roads such as Langata road, Mombasa road, on Uhuru highway and various other sections.But these are yet to become the standard - especially in neighborhood roads.

    Solutions are perhaps in the main simple, fairly inexpensive, and straight-forward one would hope. One). Road facing properties can be instructed to leave the required path ways(i suppose there is such a requirement) and this not on the edge but a specified distance from the road. This can be done quite quickly.
    Two). Road works teams and contractors can be instructed to concurrently level out - if possible pave - pedestrian paths when undertaking road repair and expansion works.
    Three). Businesses and organizations can be required to maintain social responsibility standards by providing for a specified standard of pedestrian facilities. (Much in the way they are required to maintain pleasant premises.) One cannot fail to be impressed by such contributions by companies such as the Coca-cola and Old Mutual external works around their Upper Hill premises. Well built and secure pathways and external lawns. In contrast, whilst the Japanese and British embassies have provided well built pedestrian pathways, these are not as safe. They have been made on the edge of the road.
    4)Perhaps road bumps could be built on the above-mentioned neighborhood roads to enhance safety for pedestrians in such neighborhood roads.
    5)Pedestrian paths could be built on all the main roads - such as Elgon road right round to the Kenyatta hospital area.

    Sir, i trust that you will be kind and look into these matters even as you tackle all other work. Thank you.
    Reply to this
    1. 4/30/2010 6:36 PM Phillip Kisia wrote:
      Thanks for your contributions on how to make this city a world class one. I totally agree with you that pedestrians must be safeguarded in all road projects in the city. At the moment, all our roads being constructed have a pedestrianization component.  However, I  have forwarded your concerns on the areas you have raised to the city engineer for consideration.
      Reply to this
    2. 7/1/2010 7:45 PM Phillip Kisia wrote:
      The footpaths are paved with asphaltic concrete, road markings are ongoing,  signs are being installed and guardrails are being erected to protect pedestrians. Regarding upperhill, there is a proposal to widen the roads, provide non motorised transport and provide bus lay byes. The council is exploring ways of operationalising these ideas.
      Reply to this
      1. 8/19/2010 12:05 PM Charles Mwaura wrote:
        Dear Sir,

        Thank you Sir for your comments and action on mail sent on 4|23|2010. This was on the subject of expanding the pedestrian and cycling lanes across all roads in the city - on the main roads and also on neighborhood roads. This with the objective of making Nairobi a pedestrian and cyclist safe city in line with world-class cities. It is recognized that some good work is already being carried out in this regard, and that there are roads within the city with these facilities.

        Sir,there has been wonderful work done on the newly expanded Bunyala road up to Upper hill. The pedestrian path is well paved and landscaped. A great improvement from what was a little dusty path. Thank you to the CCN team leading these efforts.

        This new and other existing infrastructure where the pedestrian in particular is well catered for may serve as templates to expand and enforce these same standards to areas all round the city that have been left behind.

        One area that had been mentioned in the original mail has to do with the pervasive practice of road facing properties appropriating to themselves all the space to the road's edge for flower beds and hedges. Walk or drive around, Westlands, Parklands, Karen, Muthaiga, Kileleshwa, and the like. Other than for unplanned developments, areas like South C, Buru Buru, and Umoja had proper pedestrian lanes. The pedestrian in these areas is at the mercy of property owners or lessors who have had the heart and presence of mind to think of them and leave enough space for pedestrians a safe distance from the road. This lack of wider social concern is a critical shortcoming, and hence the need for overall enforcement by the CCN.

        Using the Upper hill examples (but this is also evident elsewhere) Matumbato and Kiambere roads (and almost all other networks from Bunyala to Kenyatta) have either the no-pedestrian-walking space problem, or the undeveloped paths deficiency.

        The question posed had been. What are the laws regarding landlords and tenants who disregard pedestrian needs by pushing them off to the edge of roads by placing wire barbed hedges beyond a reasonable width? Are there guiding laws which the CCN can use to immediately enforce clearance of this "grabbed" pieces of public land. Are there obligations to provide for pedestrian facilities? This is a scourge that perhaps ought to be highlighted and corrected through media - print, electronic, and billboards.

        The other aspect mentioned in the original mail was to do with pedestrian safety on neighborhood and other side roads. Again, the Matumbato and Kiambere roads serve as illustrations. These have been repaired. But with poor pedestrianization, and with no anti-speed bumps, there are an ever present danger to pedestrians.

        Grateful Sir for your continued attention to these few and all other numerous demands that the city managers have to contend with.
        Reply to this
        1. 8/23/2010 8:04 PM Phillip Kisia wrote:
          Thanks for your appreciation. We shall update you on the plans we have.
          Reply to this
  • 4/29/2010 4:45 PM Sanjay wrote:
    Philip,
    This is indeed a great stride. It now gives us the residents a forum on how to reach you and be heard.

    I would like to bring your attention to two issues namely traffic congestion and management of parking spaces by the council attendents.

    Those of us who live on or near Gitanga Road and Ole Odume Road and the general vicinity know how frustrating and chaotic the traffic can get. Partly this is because of matatus/buses stopping whereever at random, partly because of the speed bumps that serve no purpose what so ever and partly because of the new link that was built to open Ole Odume Road to Ngong Road. The speed bumps and this new link have not been thought out well and something needs to be done about them Whilst The Council has put up signs recently on Gitanga Road and the Junction of Othaya Road barring buses and matatus from stopping, it does not deter them. They infact stop right under the signs completely ignoring them. What is the need of these signs when they are not obeyed?

    The other issue I would like to mention is the attitude of parking attendants in Nairobi. On kijabe Street the parking attendants allow cars, trucks and motorbikes without tickets to park all day whilst those of us who every month pay for parking tickets are denied parking. This has been pointed out on several occasions to the attendants who choose to ignore us.

    I know it is quite a task for you to tour all parts of the city, I suggest that you set aside one day of the week to randomly tour parts of the city to see for yourself what the problems are so that you can deal with them effectively.
    Reply to this
    1. 4/30/2010 6:44 PM Phillip Kisia wrote:
      Thanks for your encouraging comments capturing areas of improvement for the city council of Nairobi. I have noted your comments on traffic management , use of parking spaces, illegal bus stops and the conduct of our parking attendants at Kijabe street. We shall take corrective action. Thank you.
      Reply to this
  • 5/3/2010 6:08 PM Wambui wrote:
    Dear Philip,

    It is my hope you are well. i read earlier today someone asking you to do a tour of Nairobi, especially the estates. When you do, please pass by the former Westlands market - the place was fenced off and some works started on the gounds for a short while. This was later left unattended. With the rains, this has turned into a big open lake that is not only an eye sore but a perfoect mosquito breeding grounds. Thereafter, please pass by Ziwani Estate next to Kariakor - the place really is living up to its name - ziwani!! the place is a mess with muddy trenches full of water which are not only impassable by venicles but quite a challenge for any vehicles to enter the estate should you be visiting. Or can you allow the tenants to repair the roads? This being a City Council owned and managed estate, it says alot about how the council is handling its properties, which to say the least is appalling. My advice - if the Council is not able to manage it, why dont you sell it to the occupants who will be able to improve the area - after all haven't you allowed them to build extensions!!
    Reply to this
    1. 5/6/2010 7:31 PM Phillip Kisia wrote:
      Thanks for pointing out the various areas on service delivery improvement. I have taken note and will carry out appropriate action.
      Reply to this
    2. 5/26/2010 3:16 PM Phillip Kisia wrote:
      The construction of Westlands market was undertaken by the Ministry of Local Government and not the Council. Regarding the state of roads, the Council is not able to rehabilitate all the roads due to budgetary constraints. As we focus on the high traffic roads. In the meantime, we shall strive to make all roads motorable.
      Reply to this
  • 5/4/2010 7:45 PM faisal wrote:
    What is the point of having city council when it does no collect rubbish.Nairobi is one of dirtiest city i have ever seen collect rubbish first.Sort out the sewer.an also burn plastic bags which are blocking sewer.anza kazi.GO AND CHECK OTHER CITY HOW THEY ARE MANAGE I.E KAMPALA LONDON AND APPLY THERE POLICIES
    Reply to this
    1. 5/6/2010 7:39 PM Phillip Kisia wrote:
      Indeed solid waste management is a huge challenge to the council. We want to solve the problem once and for all. Therefore we have come up with an integrated solid waste management strategy , and awaiting cabinet approval before implementing these high impact strategy. However, note that residents have a role to play in solid waste management through using the correct  solid disposal mechanisms and reporting any offenders to info@nairobicity.go.ke
      Reply to this
  • 5/10/2010 12:56 PM David wrote:
    Morning Mr kisia,
    Mine is to thank you for the good work you are doing. The city centre is clean, roads are marked well, trees are planted, the parks are clean...etc etc. Its wrong to be accused of not doing anything when infact progress is visible.
    I know there is so much to do and l pray God blesses you to achieve many arising issues. To pin point afew issues; Nairobi west has had terrible roads from time n memorial. Am now 21 and ever since l was younger, the roads leading to Kifaru Estate and ICC church have never been repaired. Also from Equator hospital going down to other residential houses, much needs to be done. Kindly look into that issue.

    Congrats again,
    David
    Reply to this
    1. 5/10/2010 7:11 PM Phillip Kisia wrote:
      Thanks for you encouraging remarks. It is true we are doing a lot towards service delivery to the city residents. Moreover, I have noted your comments on Kifaru estate , ICC church, and equator hospital. I will bring it  to the attention of the City engineer.
      Reply to this
    2. 5/26/2010 3:19 PM Phillip Kisia wrote:
      I appreciate your concern. Due to our limited financial ability, we have appealed to the Ministry of Nairobi Metropolitan Development for  funding to rehabilitate the said roads. Kindly give us time to get funds for the project.
      Reply to this
  • 5/11/2010 12:38 PM faisal wrote:
    cant the council provide open space for every area i.e i have lived in eastleigh since late 60`s and children do not have place to play this applies in ever area in nairobi.The council has sold all the land.This creates problems
    Reply to this
    1. 5/11/2010 7:32 PM Phillip Kisia wrote:
      The Council has an obligation to protect all areas set aside for recreation. If you have any details showing the reverse, kindly share with us.
      Reply to this
  • 5/17/2010 4:37 PM Gideon Magak wrote:
    Kindly intervene about your ROGUE NWSC officials at Kayole office who have disconnected our water supply to Komarock block 133/26 citing none payment by some of the block residence in total disregard to those who regularly service their accounts. The 28 units within the block have separate accounts.
    Reply to this
    1. 5/18/2010 6:31 PM Phillip Kisia wrote:
      All matters of water and sewerage are handled by the Nairobi City Water and Sewerage Company Limited. Kindly get in touch with them.
      Reply to this
  • 5/19/2010 12:28 PM Viking House wrote:
    we are experiencing lots of difficulty for our sponsor and visitors to access our facilities at Viking House, Waiyaki Way, due to:

     little sale point of sweets and cigarettes.
     car wash just near the matatu stands.

    Please help us and about 50,000 farmers from semi-arid areas.
    Reply to this
    1. 5/20/2010 7:49 PM Phillip Kisia wrote:
      I will bring this to the attention of the director inspectorate for action.
      Reply to this
  • 5/20/2010 11:38 PM Issa Yusufu Wamungu wrote:
    While C.C.N has generally improved systems & service delivery last 8 years the rate of progress has been abysmal & fresh scandals such as the cemetery fiasco now threaten to reverse even the little gains made. K.R.A was transformed from a near dysfunctional government department into a modern & credible service organisation in about 10 years. City Hall suffers a credibility crisis that overcasts most positive change. Only a holistic process with focused leadership will successfully transform City Hall. What is your specific strategy?
    Reply to this
    1. 5/24/2010 6:34 PM Phillip Kisia wrote:
      Thank your forthright challenge. My strategy  for City Hall is based on the reform agenda on the following areas: Human rsource( consultancy is ongoing), ICT and finance strategy( on going consultancy) and e-payment strategy( ongoing consultancy). These reforms focus on employees, processes and efficiency. In the next few months, once implementation of this is done, City Hall will be transformed into a modern and efficient institution.
      Reply to this
      1. 5/29/2010 3:57 AM Issa Yusufu Wamungu wrote:
        Reforming employees, processes and efficiencies without addressing the council's serious credibility crisis risks undermining any positive outcomes. Perhaps a public relations consultancy should be ongoing too! My take, customer education, absolute openness in all processes of CCN and a deliberate policy of promoting public participation is fundamental to re-building credibility. Try regular face to face public/media briefings with question and answer sessions. This blog is a good start. Your open day is of doubtful value judging by lack of responses to weighty queries.
        Reply to this
        1. 6/2/2010 7:21 PM Phillip Kisia wrote:
          Thanks for your suggestions. We shall take them into consideration, as we redeem the image of the Council.
          Reply to this
  • 5/21/2010 4:47 PM Pln Juma cj wrote:
    I recently read in the Dailies that as part of increasing citizen participation in CCN programs you were receiving people comments and serving them at Kencom. I was of the idea that City Hall is an arena in itself and we are better placed to meet you in action. Not some stage managed excersice. But all in all that was a very good gesture and I must recommend Bw Kisia for many reforms. In the same line, CCN has offices in estates and it will be good that in future such 'meet the people tours' be done in estates where people have glaring grivances, and in some cases have ready solutions. Keep up the good work.
    Reply to this
    1. 5/24/2010 6:36 PM Phillip Kisia wrote:
      Thanks for your observations and encouraging remarks. The exercise was not stagemanged rather we strove to meet the residents at their convenience. Moreover, our door are always open as we interact with the residents on a day to day basis.
      Reply to this
  • 5/22/2010 1:29 PM Peter wrote:
    If there is the one thing I wish kanju would do, it would be to set up an online and SMS service desk where one can report issues and get to track them including ref numbers.

    This would make it more responsive to the public needs. There are many ideas we would like to share with you if there was a structured process.
    Reply to this
    1. 5/24/2010 6:39 PM Phillip Kisia wrote:
      We are making arrangements to have that in place. In the meantime, kindly forward your complaints/ suggestions  to info@nairobicity.go.ke or 0725 624489 or 0735 825383
      Reply to this
  • 5/25/2010 11:11 AM sanjay wrote:
    Dear Mr. Kisia,

    Would it be really an uphill task to make Nairobi the walking city? Do not let any matatu to enter the city and instead circulate round the city. In my opinion, we should be able to foot 5km daily to work. Reroute the matatus and create circulation motion and not central. Create lights, which already is much better, create security. If the council works towards providing light, security and well built footpaths, all the rest will fall in its place. Businesmen will open shops at night, food venders can provide snack to pedestrians. It can work. lets do it.
    Reply to this
    1. 5/26/2010 2:48 PM Phillip Kisia wrote:
      This is a good suggestion. Let me share it with my team for an appropriate feedback.
      Reply to this
  • 5/25/2010 12:14 PM Achoki M wrote:
    I think this blog was a God send for those of us who would never have had a platform to share ideas. Keep it up

    I suggest that we have a new year's party patron-ed by the council. This if well executed will build confidence that Nairobi is a safe city. I think it should be a replica of the Mayor's party of London. I also think it shall go a long way in giving back the lost pride that Nairobians had in the city in yesteryears
    Reply to this
    1. 5/26/2010 2:52 PM Phillip Kisia wrote:
      Thank you for your encouraging remarks. We shall explore the viability of your suggestion. Could you provide details how the mayor's party in London is carried out?
      Reply to this
  • 5/28/2010 10:15 AM Mat wrote:
    Mr. Kisia,
    I was in the middle of writing a thank you note to you for the work that you have done in south b and then I stumbled on this page. I wrote to you close to two months ago in regard to garbage on kapiti road. It has since been cleared. Thank you. There is absolutely no excuse for anyone to dump garbage on the street. The main culprits, especially in south b, is business people (kiosks and shops). The council should take action against these people and even withdraw their licenses until they comply. Let them pay for garbage collection like everyone else. The situation became worse when they were barred from disposing garbage at the nearby ngong river.
    Reply to this
    1. 6/2/2010 7:03 PM Phillip Kisia wrote:
      Thanks for your information. We shall carry out appropriate action.
      Reply to this
  • 5/28/2010 1:58 PM Dipan wrote:
    Hey Phillip,
    Excellent achievement and I can say that am proud to be a Nairobian. 1 incident that I want to share with you and the readers. This year on 7th April my parents and I were being driven to the airport and first were to pass into Kimathi street to get something from my office. The driver by mistake took a turning into Kimathi Street from Kenyatta Ave (had a no entry sign) and he was stopped by the City Council Inspectors. 1 inspector got into the front seat while the other opened the rear door to sit in. They ordered the driver to take the car to the City Hall so that he be fined. My father and I tried to explain to the inspector that we were catching a flight and secondly to pardon the driver for his carelessnes. They refused to listen to us and I had a heated argument with them. Finally, out of pressure we ended up parting with Kes 1500.00 to continue with our journey. I am for certain that I did the wrong thing while on the other hand the inspectors were happy to benefit from the unaccounted money. This is harrassment from their side taking undue advantage especially when coming to know the victim's weaknesses. Charging on the spot is one example to avoid loss of time. Inspectors should only take the offender to City Hall if the latter refuses to abide with the instructions. It is not at all good to use violence and inspectors have no right to sit in the vehicle. Otherwise I wish you and your team all the best. We definitely want a better Nairobi. Thankyou.
    Reply to this
    1. 6/2/2010 7:08 PM Phillip Kisia wrote:
      Thank you for sharing your experience with us. However, note that it takes two to tango. We need the support of all city residents to reign in corruption. Nonetheless, the Council has plans to institute instant tickets for offences once the Deputy Prime minister and Minister for Local Government gives approval.
      Reply to this
  • 5/28/2010 2:22 PM Deep wrote:
    Dear NCC,
    Please advise on what is being done of free flowing water at Museum hill , near ojijo Road and when one further goes up towards forest road-near Shell petrol Station(opp forest plaza) more water is going to waste.Must be broken pipes due to the ongoing construction. need to Know what corrective measures NCC will take to stop water wastage!
    Reply to this
    1. 6/2/2010 7:10 PM Phillip Kisia wrote:
      Thanks for the alert. I will send my team to take corrective action.
      Reply to this
      1. 6/18/2010 4:24 PM Mital wrote:
        The terrible patch around Museum Hill roundabout that includes Forest Road, Ojijo Road, Ngara Road has been recarpetted either by Nairobi City Council or the Road authorities. This has significantly improved the area and must reduce the congestion a lot as every car kept slowing down due to the uneven surface. Well done!

        To add on... there's still a huge hump on Taarifa Road [near Forest Road juntion], and another hump of mud opposite Museum Hill Centre which slow down the flow of traffic.
        Reply to this
        1. 6/18/2010 5:43 PM Phillip Kisia wrote:
          Thanks for the encouraging remarks. We shall take appropriate action in those areas you have mentioned.
          Reply to this
  • 5/28/2010 3:33 PM Mital wrote:
    This is the first time I'm visiting this site and I must congratulate Mr Kisia for this blog/forum. It really gives an opportunity for Nairobians to express their views, and assist you improve Nairobi, after years of corruption and neglect within & by NCC & Ministry of Local Govt. It is an enormous task you have taken on, but you really have started off well and I wish you all the best.

    The NCC site lacks email address contacts and in today's age of Technology, this is vital. If 1 would have any queries or complains, it would be very efficient & convenient to directly send these to them for action rather than having to mention them here for you, who in turn would need to relay them to relevant persons. Also, sending emails 24-7 is more convenient than calling during office hours within 5 days.
    Reply to this
    1. 6/2/2010 7:15 PM Phillip Kisia wrote:
      Thanks for your constructive comments. Our email address is: info@nairobicity.go.ke.
      Reply to this
  • 5/28/2010 5:30 PM Avlani A wrote:
    Well done and congratulations. Really impressed by your new initiative. Here is one comment
    I would like to bring to your attention the illegal kiosks and open air food stalls along Dakar Rd,off Enterprise road, Industrial area. This kiosks are a den for criminals and my business has been hit twice with armed gangsters emerging from this kiosks and robbing us at gun point. We have written to your office on 16/12/09 and 23/12/09 and copied the letter to city planning department. Industrial area police station is aware of the above incidents.We have had no action from your office so far. Please also note that, NCC vehicle number KAW 695Z visits this kiosks regularly. Occupants of this vehicles have a word with the owners of the kiosks, later envelopes are exchanged. Contents can only be assumed as they drive off looking very happy.This vehicle was last spotted on 21/12/09 at 11am. Thereafter I have given up as I thought I am wasting my time complaining. However with the new initiative that you have taken I am encouraged to write to you and hope that I can get some response from your office.Thank you
    Reply to this
    1. 6/2/2010 7:19 PM Phillip Kisia wrote:
      Thanks for your concern. I have taken note of your complaints and suggestions, and will take appropriate action.
      Reply to this
    2. 7/13/2010 2:48 PM Phillip Kisia wrote:
      The offending kiosks were removed on the end of June.
      Reply to this
  • 5/29/2010 3:29 PM Nitin wrote:
    Well done Brother Phillip. We have a long way to go. Such beginning shall leave many positive results.
    Reply to this
    1. 6/2/2010 7:22 PM Phillip Kisia wrote:
      Thanks for your encouraging remarks.
      Reply to this
  • 5/31/2010 10:02 AM inderjit wrote:
    Good Morning,

    Is repair of personal motor vehicles in ones own residence prohibited?
    Reply to this
    1. 6/2/2010 7:26 PM Phillip Kisia wrote:
      I will get back to you. Thanks for the query.
      Reply to this
      1. 7/13/2010 3:34 PM inderjit wrote:
        Dear Mr. Town Clerk,

        I ask again if repair of personal motor vehicles is prohibited in one's own residential compound. The council askari's need to be educated on being polite to residents and not pounce upon them. Kindly advise
        Reply to this
        1. 7/13/2010 6:52 PM Phillip Kisia wrote:
          Repair is prohibited for commercial purposes, unless a change of user is  acquired. We are striving to ensure that all our employees are friendly to the customers.
          Reply to this
  • 5/31/2010 11:17 AM Anand wrote:
    I am a resident in Westlands and ever since the Sarit Centre round abut was redisigned and one way traffic created, the traffic situation has becom a nightmate.
    I would like to make a recommendation tat can see the traffic ease by over 50% !. Yes, it can be done by having a route opened which will divert traffic away from the roundabout on paklands road.
    Please note that the road leading to the back entrance of Holiday inn is a perfect route to get residents to parklands and lower kabete without going through this roundabout.
    Can this be tarmaced (About 50M only).
    Furthermore the roundabout on Sarit Centre to be cut smaller to avoid bottlenecks ofr traffic coming into Westlands from PArklands roundabout.
    Reply to this
    1. 6/2/2010 7:28 PM Phillip Kisia wrote:
      Thanks for your comments. I will forward them to the city engineer for response and action where necessary.
      Reply to this
      1. 6/25/2010 3:21 PM Alex wrote:
        Hi,
        It is good to know that the suggestions are being taken seriously,
        I have noted that they have at least begun the process of levelling Mpaka Road connecting 1st parklands and Parklands Road. This area was always treated as a dumpsite and even though the road has been levelled the garbage still remains. In fact it is almost spilling into the river now? Can we have the council collect the existing garbage and thereafter install a couple of Bins along the way so that even the irresponsible people have a place to throw the garbage.
        Also note that the garbage then ends up blocking the flow of rainwater which then ends up eroding the roads. It is such a vicious cycle..
        The road on the Holiday inn side is always spick and span whereas the opposite side is filthy. This road is mainly used by the students attending the council school Visa Oshwal Primary School. So maybe these two institutions can then take up the responsibility of emptying these bins on a regular basis if the council is unable to do so..
        The blog said you are interested in joint ventures to improve the city. Please tell us what the current ventures are where individuals/institutions can assist..
        Reply to this
        1. 6/25/2010 7:51 PM Phillip Kisia wrote:
          Thank you so much for your appreciation of our efforts. I have noted your concerns regarding garbage collection. At the moment our team is working day and night to ensure the accumulated garbage is cleared. I do agree with you that residents need to protect their environment by avoiding dumping. At the moment we are seeking partners to assist us put up litter bins in the city as well develop awareness on environmental management. Kindly provide your contacts to info@nairoboicity.go.ke to enaable us take the process forward.
          Reply to this
        2. 7/13/2010 2:43 PM Phillip Kisia wrote:
          Its true that roads on sports road, westlands avenue, and east church road need rehabilitation. The traffic on those roads has increased hence need to expand them. Therefore, we have included them in the roads capital programme and are seeking for funding. In the meantime, temporary repairs will be put in place  by 31st July 2010.
          Reply to this
  • 6/1/2010 11:28 AM Lucy wrote:
    My concern is one of noise levels!
    I live along Westlands road and there is a club off Waiyaki Way called "Gallileo Lounge"
    During the weekdays they keep the volume at a descent level. However cine Friday the volume is increased ten-fold until the windows are vibrating and the residents nearby cannot sleep!
    Is there anything that can be done about the volume levels?
    Thank you.
    Reply to this
    1. 6/2/2010 7:32 PM Phillip Kisia wrote:
      NEMA is mandated to enforce noise pollution. Kindly get in touch with them to address this issue.
      Reply to this
  • 6/1/2010 11:28 PM ali wrote:
    I would like to thank the city council in repairing the road patch at the junction of James Gichuru and El-molo drive in Lavington.

    However, I only wished that they could also repair the other patch just 30 yards away on the same road - El-molo drive.

    wouldn't it have made sense to do the entire job at one go instead of bringing machinery and people back another day?
    Reply to this
    1. 6/2/2010 7:33 PM Phillip Kisia wrote:
      Thanks for your appreciation. We shall explore the possibility of extending the repairs subject to availability of funds.
      Reply to this
  • 6/2/2010 8:32 PM Deep wrote:
    Thanks again for this Great initiative.

    This is in regards to the ongoing Construction on Forest Road after museum hill.This may not be under the Jursidiction of NCC, BUT the companies which are laying cables all over nairobi, CUT through the main road and simply leave the debris,Bump,& the CUT is not fixed. Examples are on Museum Hill-2 cuts, near Shell petrol Station-opposite forest plaza-2cuts and near SPS College- 1 Cut.

    I suggest the companies laying cables need to patch up the Cuts on the Road.The Road all the way from JKIA to the UN was recently done by the Chinese.BUT its seems to be eroding slowly by the cable laying companies!!!
    Reply to this
    1. 6/3/2010 7:18 PM Phillip Kisia wrote:
      Thanks for pointing this out. We shall take corrective action as appropriate.
      Reply to this
  • 6/3/2010 5:26 PM Riten wrote:
    Dear Sir,
    This is a very welcome initiative. I am sure, we the residents of Nairobi will now have someone listening to our concerns and suggestions.
    I would like you to confirm whether turn boys delivering goods HAVE to be uniforms?
    Secondly, I have noticed that your officers who go about arresting the public do not wear any uniforms or numbers. So how do we report any officer who goes about harassing the innocent public?
    Reply to this
    1. 6/3/2010 7:22 PM Phillip Kisia wrote:
      The matter of turn boys being in uniform is beyond the jurisdiction of the Council. On the contrary, plans are underway to procure enough uniform for our members of staff. This may take long due to the large number of employees. In a little while all Council employees will be in uniform. Kindly report any cases to : 0725 624489, 0735 825383 or 020 344 194
      Reply to this
  • 6/3/2010 11:11 PM Jyotindra wrote:
    What a great idea!
    The city council dug up huge deep trenches to construct guttering along the Fourth Parklands avenue over three years ago and up till now nothing has been done.
    The 'trenches are just outside the Highridge Primary School. Many people have had an accident and fallen into these over ten feet deep trenches and it is only fortunate that no person has died in their fall. A month ago my askari fell and seriously injured himself and to date he has been unable to resume work. Please don't wait for more serious accident to happen as it can mean a very serious case of litigation. Please do something URGENTLY.
    Reply to this
    1. 6/8/2010 7:22 PM Phillip Kisia wrote:
      Thanks. We shall take immediate corrective action to remedy the situation.
      Reply to this
  • 6/4/2010 1:15 PM Sanjay wrote:
    Hello, can you once inspect the vehicles used by the council. Some are totally unroadworthy from all directions. And are also seen on Saturday afternoons and Sundays on the roads. It was pointed out to me by a tourist who visited us from Europe!
    Reply to this
    1. 6/8/2010 7:24 PM Phillip Kisia wrote:
      We are working on a fleet replacement plan in the next financial year. However, we shall ensure that all council vehicles reflect the appropriate standard.
      Reply to this
  • 6/4/2010 7:12 PM Anonymous wrote:
    Thank you for the blog site. Am far in the UK but am able to get updates of what is happening at home. Please review downwards the parking fee. Now that it is or will be ksh 150, you are on your way to making it kes 200. Who said that people with vehicle in Nairobi are rich? I do not have a car, though I hope that one day I will have one,how much parking will I pay then? In UK am able to see parking houses if I may call them so. These are buildings that cars can be parked from underground to five or even more storeys, meaning that very many cars can be parked within one location. It may be time for us Kenyan to think of such. If increasing parking fee is meant to reduce traffic in the CBD it may work but not for long.
    Reply to this
    1. 6/15/2010 7:04 PM Phillip Kisia wrote:
      Thanks for your  suggestions of improvement of parking infrastructure. The council is exploring the possibility of coming up with silo parking in the city to address the parking challenge. We shall also ensure that our parking facilities meet the expectations of the city residents.
      Reply to this
  • 6/7/2010 3:41 PM duncan wrote:
    Dear Philip,
    Has the council considered raising funds for its developments on the bourse.The use of local council bonds could potentially fund specific objectives or target areas in the long term that have positive returns.I would be happy to explore this with the council.
    Reply to this
    1. 6/8/2010 7:25 PM Phillip Kisia wrote:
      Thanks for your suggestion.  Indeed the Council has plans to delve into that area in the near future.
      Reply to this
  • 6/10/2010 12:07 AM Ali Ahmed Salim wrote:
    on 1st parklands ave about 3-4 compounds from visa osh primary school, a developer has built 4 floors on top of another 3 floors of flats that existed for over 15-20years. before the whole building was painted, several huge cracks were visible on the bottom 3-4 floors.

    there is a regulation that all buildings over 4 or 5 floors must have lifts. these flats now have 7 floors and no lifts.

    there is a ccn requirement that all constructions must have sign board outside disclosing owner, contractor, architect etc - this building has had no board over over 1 year that the construction was on.

    the flats seem all occupied but the compound is still inclosed in corrugated iron sheets and seems some constructions inside still ongoing.

    about 3-4months ago, upon alerting, city council askaris had come and demolished the corrugated sheet boundary - proving it was an unapproved construction. some tennants were evacuated. however, within 2-3 days, the mabati walls were back up and tennants had returned and construction ongoing again.

    this building seems illegal, unapproved and very weak - disaster waiting to happen. the owner seems politically powerful as there has been no signboard for over a year and council has not done anything and construction resumed even after stopping.

    for the safety of those living in it, council needs to check it that it is stong enough.

    Salim
    Reply to this
    1. 6/10/2010 7:29 PM Phillip Kisia wrote:
      Hi,
      Thanks for the alert. We shall take necessary steps to ensure the Council regulations and public safety is enhanced.
      Reply to this
      1. 7/20/2010 10:22 AM Salim wrote:
        any progress on this sir? the compound is still enclosed in mabatis, there is no sign to indicate the plan approval numbers, contractors etc. this building is in risk of collapse & loss of lives and needs urgent inspection - how can a building that has had 3 floors for over 20 years suddenly have another 4 floors added on top of it yet the below floors have cracked walls? it is very unlikely the foundations are good enouf.
        Reply to this
        1. 7/20/2010 7:08 PM Phillip Kisia wrote:
          I shall update you in due course. Thanks for your concern.
          Reply to this
  • 6/10/2010 11:39 AM Mat wrote:
    Hi, Thanks again for the blog and your quick replies. In regard to street lighting on kapiti road, The light were only installed half way on kapiti road several months ago. Was asking why the contractor did not complete the job since part of the road is dark.

    Lastly, We appreciate the flood lights at south b shopping center. Asante
    Reply to this
    1. 6/10/2010 7:31 PM Phillip Kisia wrote:
      I have seen your comment on Kapiti road and South B shopping centre. I will get back to you in due course. Thanks.
      Reply to this
  • 6/10/2010 8:44 PM Mital wrote:
    Hi Phillip,
    On the topic of streetlights, doesn't the Council make agreements with the companies who're awarded the tenders to maintain them for 2-3 years or be maintained by City Council's street-lighting department?

    Over the last couple of years, streetlights have been installed on Masari Road, 3rd Parklands, Ojijo Road, Peponi Road, Lower Kabete Road, Kyuna Road and several adjacent roads. They barely work for 6 months and then are always faulty or always switched off. It beats the purpose of spending millions on installation.
    Reply to this
    1. 6/11/2010 6:38 PM Phillip Kisia wrote:
      Thanks for your brilliant suggestion. Let me consult the city engineer and director of procurement for their input and feedback.   In the meantime we shall address the state of the lights you have just mentioned.
      Reply to this
    2. 6/25/2010 2:56 PM Alex wrote:
      We should consider having solar street lights which are light sensitive and switch off during the day and automatically switch on at night. That way we dont have nights where there are no lights while they are left on all day!!!
      Reply to this
      1. 6/25/2010 7:44 PM Phillip Kisia wrote:
        Currently there are solar lights installed along parliament road on a pilot basis. Thanks for your suggestion.
        Reply to this
        1. 7/13/2010 3:28 PM Mital wrote:
          When such Solar Lights are installed, CCN should use precautions such as barbed wire to prevent vandals from stealing the solar panels and batteries. They wouldn't dare near Parliament, but vandalism is highly likely elsewhere.
          Reply to this
          1. 7/13/2010 6:49 PM Phillip Kisia wrote:
            Thanks for your suggestion. I have forwarded it to my team for consideration.
            Reply to this
  • 6/15/2010 4:45 PM Paul wrote:
    Dear Town Clerk,
    I am happy that you are available to discuss issues affecting Nairobi. As a small enterprise business man I want to request your office to do something about the state of hygiene and sanitation in Nairobi West shopping centre. Surely, this place is just next to the city centre and the status of the roads and pavements is simply pathetic. I would like to see the City council pave the area and rid it of dust with the same energy that they use when chasing around people who have not paid licences or when collecting parking fees. Secondly, can ensure that minimum standards of hygiene are maintained by the many bars and meat joints in the area as they contribute a lot to this state of poor hygiene and sanitation? I believe that this area can turn to become another mini westlands because of its location of the city council adopts a more progressive and developmental approach in resolving the outlined issues. Mr. Kisia I would like you to be known as the Town Clerk who gave Nairobi West a new face for the new century.
    Reply to this
    1. 6/15/2010 6:57 PM Phillip Kisia wrote:
      Thank you for pointing out areas of concern at Nairobi West.  You have pointed out on the need  to improve the infrastructure, ensure appropriate sanitation and hygiene and elevate Nairobi West to the level of Westlands. I  take up your challenge on improving the areas sorrounding the CBD and elsewhere in the city.  We shall do all is possible subject to availability of funds. However action will be taken regarding sanitation and clean environment.
      Reply to this
    2. 7/19/2010 6:59 PM Phillip Kisia wrote:
      The potholes along Ghandhi avenue have been patched up and the illegal discharges to the road have been stopped. However, we require the residents to report to us all illegal car wash points, that damage the roads that we struggle to build.
      Reply to this
    3. 8/5/2010 1:50 PM Phillip Kisia wrote:
      We served various notices to the business people to ensure that they improve the sanitary conditions.
      Reply to this
  • 6/16/2010 5:49 PM saheel wrote:
    is there anywhere online that we can find out plot ratio for the different parts of Nairobi, and if not where can we find out?
    Thanks
    Reply to this
    1. 6/17/2010 10:15 AM Pln Juma cj wrote:
      Nairobi Development Ordinances & Zones. You will find Plot Ratio, Plot Coverage and more. Or better still consult a Physical Planner near you.
      Reply to this
      1. 6/17/2010 6:38 PM Phillip Kisia wrote:
        Thanks for your in put.
        Reply to this
    2. 6/17/2010 6:37 PM Phillip Kisia wrote:
      At the moment we do not have that information. However, i will ask the planning department to make arrangements to have it on our website. In the meantime, one can get details on 2nd floor, city hall annex, development control section.
      Reply to this
  • 6/17/2010 6:02 PM Richard Leloon wrote:
    Hi Philip,
    I had requested to review your city by laws on advertising, especially regarding billboards, signs, vehicles etc. i have checked on your website(www.nairobicity.go.ke,) but i didnt see the same. kindly advice.
    Reply to this
    1. 6/17/2010 6:42 PM Phillip Kisia wrote:
       The by laws are bulky and we are simplifyng them for consumption. They will be posted in a weeks time. Thanks for the reminder.
      Reply to this
  • 6/27/2010 8:19 AM Philip wrote:
    Nairobi: Have the potential of becoming world class city; How ? After living in a developed country, i have lots of ideas we can share to make nairobi; Safer, dusty free, mud free,waste management,parkings, parks, safe children's paying round, safe and clean pedestrians walkways, accessible by those with disabilities including alll the city pavements,etc. Can someone tell me how I can get involved with many others with the same zeal, over to you mr Kisia
    Reply to this
    1. 6/30/2010 6:47 PM Phillip Kisia wrote:
      Thank you for your zeal to improve the state of this city. The Council is open to ideas and suggestions from all residents. The existence of this blog is prove that the Council is receptive to external contributions. If you have any  details you wish to share, kindly send them to info@nairobicity.go.ke.
      Reply to this
  • 6/27/2010 10:01 AM C Petch wrote:
    Sirs

    Can I ask what can be done about developers and building contractors that do not respect the wishes of local residents and continue to work on building sites in residential areas on a Sunday.

    My understanding is that there are bylaws prohibiting this behaviour.

    This is currently going on in the Spring Valley area - I can provide precise details to an email address, but do not what to post that to the website.

    What can we do to prevent this violation of residential areas?
    Reply to this
    1. 6/30/2010 6:51 PM Phillip Kisia wrote:
      Thanks for your query. We shall get back to you.  Kindly send the details to info@nairobicity.go.ke.
      Reply to this
  • 6/29/2010 12:50 PM Gerald Ongoro wrote:
    Dear PHilip.
    What are the CCN plans to Implement Fiber Optic to homes.IT is time that you use technology such as using Fiber Optic to interlink several departments within the Local Government, UDD and CNN.
    CNN should also consider investing in it's own Fiber Optic network and lease it to companies needing this service across the city to avoid individual's from trenching and digging everywhere and messing up the city.
    This you can achieve through having a planned city with the Help of Telcoms Engineers.
    Reply to this
    1. 6/30/2010 6:56 PM Phillip Kisia wrote:
      Thanks for your ideas regarding the running of the fibre optic. We shall explore the possibility of  embracing the idea.
      Reply to this
    2. 7/6/2010 10:30 PM Issa Yusufu Wamungu wrote:
      A good but rather futuristic idea! The CCN at this point in its history has more pressing, albeit very basic, challenges to grapple with than plunging into tech-projects it is ill disposed to deal with. Perhaps it has at best the capacity to provide tunnelling and conduits for use at a fee by private owners of cable networks.
      Reply to this
      1. 7/7/2010 6:56 PM Phillip Kisia wrote:
        Thanks for your contribution. We shall take your sentiments into consideration.
        Reply to this
  • 6/30/2010 10:38 AM Angela wrote:
    Dear Mr Kisia,

    Approximately how long does it take for roads to be repaired after they're reported to Nairobi City Council via email? I sent an email nearly 2 weeks ago, acknowledged by a reply.

    State of roads are getting worse as pot holes keep enlarging, people fill them in with stones, mud etc which will make matters worse as the roads engineers never do a thorough job and simply cover it - without 'cleaning' the potholes.

    About 2-3 months ago, NCC staff were repairing roads in the rain - obviously within a month everything had erroded of again. Right now, it is dry and ideal to repair.

    My list was:
    1)Kusi Lane – junction at 3rd Parklands Avenue towards 2nd Parklands has huge craters which prevents several cars from passing. It would ease traffic flow if improved. This is right near the modern kiosks being built.
    3)Jalaram Road: a couple of huge craters have developed on this road.
    4)Mpaka Road – near Oshwal Academy/ Visa Oshwal Primary. There are several potholes at the edges of the roads. Also, about 4-5 man hole/ drainage covers have been stolen, leaving huge deep holes. Pedestrians can trip while vehicles can also damage significantly. This is a busy area with 3 schools and the pot holes cause more traffic by preventing free flow of vehicles.
    5) Brookside Drive – a very bumpy road throughout, full of pot holes!
    6) School Lane - growing pot hole near its junction with Muguga Green, right near Waiyaki Way.
    7) Brookside Grove – big crater right on its junction with School Lane
    8) Eldama Ravine – again, full of pot holes throughout the road
    9) General Mathenge – several pot holes, some craters!
    10) Ring Road Parklands between UKAY Centre and Eldama Ravine Road – several pot holes, some have been temporarily filled with stones.
    11) Ojijo Road – several pot holes.
    12) Chiromo Lane near Club House – several huge pot holes due to some leaked pipes
    13) Mogotio Road near Club House
    14) Muthithi Road
    15) Kolobot Road – several pot holes.
    16) Parklands Road - right at junction with Shivachi Road - MP Shah Hospital. Also near Parklands Police/Ojijo Road roundabout - since they're never repaired properly, potholes keep reappearing.
    17) The Crescent/ Crescent Road - filled with potholes throughout.
    18) Masari Road between 4th Parklands and 1st Parklands.

    Also, on 3rd Parklands - MAsari Road junction, diagonally opposite Nakumatt, there's a huge trench about 5 metres wide covered with some concrete slab. Part of this has broken off, hence about a 2m wide hole exists. I have seen a couple of cars having driven and got stuck inside, needing towing away. Pedestrians can easily fall into it as well.

    Awaiting swift action.
    Reply to this
    1. 6/30/2010 7:02 PM Phillip Kisia wrote:
      Thanks for pointing out the roads that require repair. However, roads require massive finances, thus slowing down our response level. Nonetheless, we shall take appropriate action..
      Reply to this
    2. 7/2/2010 3:58 PM Doreen wrote:
      oooh you forgot to point out
      19. Sports Road- Westlands - dear God it's pathetic!! Mr. Kisia do something please.
      Reply to this
      1. 7/5/2010 7:42 PM Phillip Kisia wrote:
        Thanks. I have forwarded it to the City Engineer for action.
        Reply to this
        1. 7/8/2010 12:48 PM Doreen wrote:
          Thank you sir.
          Reply to this
      2. 7/19/2010 7:07 PM Phillip Kisia wrote:
        These roads have been included in our roads capital programme. We are sourcing for funds to undertake major repairs. However, we shall carry temporary repairs by 31st July 2010.
        Reply to this
    3. 7/19/2010 7:03 PM Phillip Kisia wrote:
      The said roads will be attended to in the next 3 months, while the missing gulley pot covers will be installed in the same duration.
      Reply to this
      1. 8/19/2010 10:15 AM Angela wrote:
        Dear Mr Kisia,
        I don't if these are City Council Roads Dept fellows or contractors hired by NCC: they came, dumped stones into potholes at several places e.g. Eldama Ravine, Chiromo Lane etc and disappeared - not seen them for more than a week now. [They had enclosed the area with traffic reflector cones hence they were not random contractors who dumped the stones into potholes, but upon Council instructions]

        They were flattening the stones within the potholes and I expected they would tarmac over it soon after. Within a couple of days, the stones are all out of the potholes spread throughout the road, and causing tyre punctures.

        What is the point of such exercises when it brings no improvement??? If they're to tarmac, they should finish the job once they start.

        I appreciate under your care you're sweeping the broom after years of mismanagement, but these are basic services the Council is supposed to provide. Savings made from reducing Ghost Workers, reducing corrupt practices should improve the services to citizens.

        Please inquire within and provide feedback,
        Reply to this
  • 7/1/2010 4:12 PM naomi wrote:
    Dear Mr Town Clerk,
    This is really a matter for Nairobi Water Company, but maybe you can intervene as they have failed to act.
    There is a burst water pipe on the side of Spring Valley Road (about halfway between Peponi Rd and Lower Kabete Rd) pouring away precious clean water to waste!
    Nairobi Water were very slow to act on it about 3weeks ago after numerous phone calls from so many of us in the neighbourhood. After several days the water stopped pouring out but a neighbour said he figured they'd just turned off the supply at the nearest point as pressure had built up further along and there was a new leak near Peponi Rd. And now the old point is leaking again! We are not water engineers and the above details may not be accurate, but there is lots of clean water getting wasted and it doesn't seem to bother Nairobi Water Company! All the lady at their customer service helpline says is that she will notify the technical team in Karen.
    Can you help kick them into action and fix this leak properly?
    Naomi
    Reply to this
    1. 7/1/2010 7:29 PM Phillip Kisia wrote:
      We shall alert  the company regarding the state of the burst water pipes.
      Reply to this
    2. 7/19/2010 7:11 PM Phillip Kisia wrote:
      We have notofied the water company to take appropriate action.
      Reply to this
  • 7/1/2010 8:05 PM Deep wrote:
    Dear Mr Kisia,
    You may have noted due to the ongoing construction on university Road, the Slip Road will now probably be the new Gate for the Nairobi University.
    Before the additional lane was constructed -the Road,including Uhuru highway was in a perfect state.Now there are piles of dirt,the footpath has mud piles all over( & now spilling over to Uhuru highway),the landscaping is really bad & has plastic pipes near the edge(litter)
    And also the drainage constructed has piles of mud near it.When it will eventually rain all these will block the drainage.

    Am not sure if its under Jurisdiction of NCC or Nairobi University.If under NCC will really appreciate a positive response & activity.

    Thanks
    Reply to this
    1. 7/5/2010 7:31 PM Phillip Kisia wrote:
      Thanks for your observation. The said works are being undertaken by the Ministry of Roads. We shall bring this matter to their attention.


      Reply to this
  • 7/2/2010 3:47 PM Doreen wrote:
    Hi Mr. Kisia.I would like to bring to your attention the burst sewers around the Mall, Westlands Arcade, Waumini hse and Caltex Petrol station in Westlands. It is a terrible sight and a health hazard. This problem is on and off and we shall appreciate if it is resolved once and for all. Kindly help!!
    Reply to this
    1. 7/5/2010 7:40 PM Phillip Kisia wrote:
      Thanks for your info. I have directed my Public Health team to take appropriate action.
      Reply to this
      1. 7/8/2010 12:50 PM Doreen wrote:
        Asante sana.
        Reply to this
        1. 7/8/2010 7:19 PM Phillip Kisia wrote:
          karibu.
          Reply to this
  • 7/6/2010 9:54 AM Angela wrote:
    Mr Kisia,
    The Nairobi City Council has had success re-routing Matatus off some parts of CBD, and re-branding all taxis to a standard colour (yellow).

    Matatus are wrecking havoc throughout Nairobi [& of course countrywide]. Their graffiti, modifications on their vehicles simply makes them all show off & compete with each other on who's wilder/ ruder etc.

    I believe if they are all forced to be a single colour e.g. fully yellow, and not allowed graffiti, it will refrain them from being ruffians since they cannot compete with each other. Private vehicles need licenses for branding their businesses, while the matatu graffiti is also a form of branding which is not licensed.

    Traffic Police who should be controlling these ruffians are themselves the corrupt owners hence they will not do their job. The NCC should therefore take the mandate and bring sanity to Matatus. I strongly believe standardising them to 1 colour and not allowing modifications, graffiti etc will tame them.
    Reply to this
    1. 7/6/2010 6:27 PM Phillip Kisia wrote:
      Thanks for giving the challenge to the City Council of Nairobi. I am certain that this input will form part of the public transport policy that the Council will unveil at the appropriate time.
      Reply to this
  • 7/6/2010 9:17 PM Issa Yusufu Wamungu wrote:
    This blog is a positive idea but obviously has very limited capacity to open CCN's operations to public scrutiny. Openness must be deliberately factored into all CCN's processes and inculcated in its officers conduct of all its affairs. For example, applications for any approvals must strictly be on official questionnaires that  clearly define the process and fees payable besides capturing every requisite document, information and standard to minimize excessive discretion currently exercised and often abused by officers.
    Reply to this
    1. 7/7/2010 6:49 PM Phillip Kisia wrote:
      Thanks for appreciating our efforts towards opening up our processes. The Council is keen on baring all its operations to members of the public. For instance, approval of building plans now involves members from professional bodies. However, we shall  make all effort to take your suggestions in to consideration.
      Reply to this
  • 7/7/2010 11:08 AM Achoki H wrote:
    I am making a follow up on the idea I had suggested of having a mayor's event at the year end. I would like you to see some proposals on how to go about it. How do I get them to you.
    Reply to this
    1. 7/7/2010 6:59 PM Phillip Kisia wrote:
      Kindly drop them at the public relations office, city hall, 1st floor, room 118 or email to info@nairobicity.go.ke.
      Reply to this
  • 7/7/2010 11:40 AM Ken Ndirangu wrote:
    This is a great initiative keep it up.

    Can the council please give it's office staff e-mail addresses and also have them publish the same on all correspondence.
    While most staff are helpful, they are reluctant to give their mobile numbers since this is personal and they are out in the field or not picking their landlines so getting any communication across takes too long.
    Reply to this
    1. 7/7/2010 7:06 PM Phillip Kisia wrote:
      We are are moving towards automating the operations of the Council. The scope of the exercise includes assigning email to all Council staff. In the meantime, all email enquiries may  be forwarded to info@nairobicity.go.ke. Thanks for your concern.
      Reply to this
  • 7/8/2010 1:04 AM Issa Yusufu Wamungu wrote:
    Was Muthurwa Bus Park conceived by CCN and was it a product of an expert led and participative process? Whoever assists you to moderate this blog apparently prefers not to publish queries or comments on it, why?
    Reply to this
    1. 7/8/2010 7:14 PM Phillip Kisia wrote:
      We are open to interaction with members of the public and have nothing to hide. The project was undertaken by the ministry of Local government for the benefit of the city residents.
      Reply to this
      1. 7/10/2010 2:41 PM Issa Yusufu Wamungu wrote:
        Muthurwa was obviously shoddily done, never actually completed and is already falling apart. While it was a Min of Local Govt project CCN has an obligation to invoke public safety and health by-laws to close it down and demand that its promoters repair and complete the works to proper standards. Must we always wait to be prompted to act by accidents or gross losses?
        Reply to this
        1. 7/12/2010 7:14 PM Phillip Kisia wrote:
          The Council has already formed a team to carry out various interventions to make the market more habitable.
          Reply to this
  • 7/12/2010 11:42 PM Issa Yusufu Wamungu wrote:
    Repairs to the heavily used Landhies Road appear set to commence soon. What appear to be preparatory works have already created an awful dust situation in an area infamous for incessant rivers of raw sewage, a recipe for a public health outrage. What measures has CCN taken to contain this problem? Have the sewer lines been permanently sealed? Are there contingent plans to minimise the expected impediment to normal traffic flow?
    Reply to this
  • 7/13/2010 11:49 AM kariuki wrote:
    3-4 years ago i lived in nairobi west, along Kisauni road and at about that time the road was being re-carpeted and it was quite a relief, 2 years ago i moved to Nyayo embakasi and i found some guy re-doing the Airport north rd...a relief it was. The most surprising this is that none of this road would be called motorable now. They have huge gaping potholes which besides slowing down traffic are a major cause of accidents. i believe this is caused by shoddy contractors who are there to make quick buck. Could u please ensure that these guys are helf responsible for any repairs, say for 5 years after they do it. alternatively, lets give the chinese to do all ourroads. They seem to do a good job
    Reply to this
    1. 8/5/2010 2:04 PM Phillip Kisia wrote:
      The council is seeking funds to repair Kisauni road. However, Airport North road is a classified road under the jurisdiction of Kenya National Highways Authority, who are responsible for its maintenance.
      Reply to this
  • 7/13/2010 5:24 PM Kefa Arap Too wrote:
    Hi Mr Kisia

    Development control enquirers - Zoning Ordinance of July 2006 - Zone 5B:

    I have enquiried at Development Control Department on this but the information i have received was not sufficiently clear.

    I am referring to plot LR No. 3734/856 which falls under zone 5B of the above mentioned Zoning Ordinance.

    The plot area = 3,050sqm
    Min. Area = 0.1ha
    Type of development - Residential single dwelling
    P.R. - 0.75

    This produces a max. dev.... plinth area of 0.75 x 3050 = 2287.5sqm/3 = 762.5sqm.

    My query is this: Is it reasonable to permit anything beyond a residential single dwelling unit on 0.1ha yet allow a permissible plinth of 762.5sqm? - This is surely too big a residential unit; in fact, this plinth could yield 3no. compact town houses or 4no. maisonettes.

    Please clarify the meaning of the zoning ordinance in regards to this plot.

    Kindly Advice
    Reply to this
    1. 7/13/2010 6:55 PM Phillip Kisia wrote:
      I have forwarded your concern to the city planning department for clarification.
      Reply to this
      1. 7/14/2010 12:44 PM Kefa Arap Too wrote:
        Thanks for your prompt reply, am eagerly awaiting for your response. Asante
        Reply to this
        1. 7/14/2010 1:19 PM Phillip Kisia wrote:
          You are welcome.
          Reply to this
  • 7/13/2010 6:30 PM Sue wrote:
    Why cant we have young turks at the fire station? The old guards and their way of working?!
    Reply to this
    1. 7/13/2010 6:57 PM Phillip Kisia wrote:
      All our employees are committed to the delivery of service to the city residents. However, we striving to ensure they meet the rising expectations of the city residents.
      Reply to this
  • 7/14/2010 4:09 PM teresa wrote:
    Hi Philip,
    I am impressed by your Blog, I think it is a great idea. I work for a Company along Mogotio Road, Off Chiromo Lane, Parklands, but the sad thing is that there is not a single sign to identify Mogotio Road. Any earlier attempts by the Business Community to put up their Road Signs have been futile as City Council askaris have been pulling them down, saying that they cannot have signs on road reserves. Please help us out, our clients are getting lost. We are just wondering, as a company can we be allowed to name the road? If this is not possible, is it possible you put a road sign at the junction of Mogotio road and Chiromo Lane.
    We look forward to your quick action on this matter.

    Regards
    Terry Micheni
    P.O BOX 34889-00100,
    NAIROBI
    Cell: 0729214589
    Reply to this
    1. 7/15/2010 7:35 PM Phillip Kisia wrote:
      Thanks  for your appreciation. Kindly note that it is the City Engineer who is mandated to manage all road furniture, including signs. I have forwarded your concern to his office for action.
      Reply to this
  • 7/15/2010 7:57 PM Deep wrote:
    Dear Phillip Kisia,
    A Little proactive action is need by the City Council and its employees. I usually see the employees sweeping/cleaning the street (Loita Street) i am sure they must have noticed a water leakage right in the middle of the road(Loita Street) exactly opposite Kenindia House. This Leakage has continued for the past three weeks & seems no action has been taken to fix this leak

    Please sort this out

    Thanks
    Reply to this
    1. 7/19/2010 6:46 PM Phillip Kisia wrote:
      Thanks for your vigilance. We shall notify the water company to take action.
      Reply to this
      1. 7/20/2010 8:27 PM Deep wrote:
        Hi Philip,
        To add to the above, one more leak noted on Monrovia Lane/street- Exactly outside the parking exit of former Posta Sacco Plaza,near Ambank House/Anniversary Towers
        Reply to this
        1. 7/23/2010 6:34 PM Phillip Kisia wrote:
          Thanks for the alert. We shall take appropriate action.
          Reply to this
  • 7/16/2010 4:31 PM teresa wrote:
    Thanks for your response on the matter, awaiting further actions. Good evening
    Reply to this
  • 7/20/2010 10:15 AM Mital wrote:
    Dear Mr Kisia,

    With NCC owning part of Nairobi City Water & Sewerage Company, you need to push for this in their company/ HR policy: With thousands of staff, hundreds of vehicles and motor cycles travvelign throughout the city, they should all act as scouts for the company and report water leaks to be acted upon immediately! It is daft if they simply drive past these week-in week-out ignoring them and water continuing to leak for months!

    Below are 3 leaks I have reported via email to NCWSC. In the past they have never acted upon them, I hope it this has changed. Otherwise, please follow up on them as well through your channel.

    1) Jalaram Road - about 50m from Mpaka Road. There is a broken pipe under the road that's leaking and destroying the road as well - this has been leaking for over months!
    2) Right outside Diamond Plaza - junction of Masari Road & 4th Parklands Avenue.
    3) School Lane - about 10-15metres from the junctions of Muguga Green & Waiyaki Way - this leak near the pavement has been going on for months as well.

    Thanks.
    Reply to this
    1. 7/20/2010 7:02 PM Phillip Kisia wrote:
      Thanks. We shall forward this concern for their action.
      Reply to this
  • 7/20/2010 7:17 PM Angela wrote:
    Dear Philip,

    NCC Askaris active work in the CBD managing traffic offenders alongside the Traffic Police e.g. double parking, wrong U-Turns, dropping & picking passengers anywhere on the roads etc.

    Shouldn't the NCC jurisdiction extend to residential areas as well?

    Matatus are becoming menaces everywhere! Just a couple of mentions:

    1) 3rd Parklands Avenue - they pick and drop passengers anywhere. The junction with Mpaka has become a Matatu stage and these retards cause so much traffic blocking parts of the road. They block Kusi Lane - 3rd Parklands 4-way junction despite a proper bus stop being 10metres away and they don't use that! Same near Nakumatt Highridge - several of them stop at a go outside Nakumatt Highridge, causing traffic chaos, hooting like uncivilised retards yet a built bus stop 10metres away is barely used. They overlap cars just at the 3rd Parklands- Masari junction causing traffic as they block the oncoming traffic by driving on the wrong side and have absolutely no regard for other motorists!

    2)Most Matatus heading towards Peponi & Lower Kabete now uses Parklands & Westlands Roads. They overtake cars along General Mathenge, drive over pavements on both sides, blocking oncoming traffic & forcing pedestrians to flee for safety. (You could erect high pavements just to prevent them from getting onto the pavements).

    3) Brookside Drive driving towards Sarit Centre - when there is traffic, these Matatu crooks drive roughly on the left pavement forcing pedestrians to flee and run for their safety. (Also, you could erect high pavements just to prevent them from getting onto the pavement)

    These brainless retards are totally out of control and need sense brought into them. Since the Traffic Police, most of who own these reckless vehicles are totally ineffective, the City Council themselves could introduce city inspectors on motor bikes to control these ruffians! Instant Fines to these retards could gather millions in fines for the City Council and bring some Law & Order as well.

    Cheers!
    Reply to this
    1. 7/23/2010 6:34 PM Phillip Kisia wrote:
      Thanks for your challenge to have our officer actively manage traffic in the city. At the moment our general nuisance by law outlaws all forms of vehicular obstruction and driving on pavements.
      Reply to this
    2. 8/5/2010 1:41 PM Phillip Kisia wrote:
      We shall repair the said roads and install missing gulley covers in the next 3 months.
      Reply to this
  • 8/16/2010 1:44 PM Hemant Patel wrote:
    Dear Phillip Kisia,
    Weruga Lane near JIAM, off Haile Selassie Ave, has traditionally been a one way street (Railway Lane to Haile Selassie Ave) accessed via either Exchange Lane or Express Lane. But ever since trucks carrying produce from upcountry have blocked the Railway Lane it has become a two way lane causing a lot of jams & blockages. Can the Lane be restored to its original state by clearing Railway Lane of the parked trucks selling the produce? Also the contractor, Soliton Telenec, laying the cables in Weruga Lane dug up the tarmac & filled it with soil! This has caused a lot of dust & trenches in the Lane. Isn't the contractor meant to restore the road to its original state? There were plans in early 2008 to move the Wakulima market. What has happened to those plans?
    Reply to this
    1. 8/18/2010 6:45 PM Phillip Kisia wrote:
      Thanks for you concern. We shall take appropriate action
      Reply to this
  • 8/16/2010 1:52 PM jagem wrote:
    Just wanted to educate the users abit on how to use a blog site.Last week a lady wrote all her details viz house number, telephone, full name, plus a whole letter instead of a comment.
    She mentioned people by their names, aaleging so many things. This is not acceptable. For her own security, these details ought not to have been published by the moderator. She has to know that in the case she is fronting, the people being accused are also aggrieved and cannot just have her way so easily.
    Reply to this
    1. 8/18/2010 6:46 PM Phillip Kisia wrote:
      Thanks for your advise. We shall take that into consideration in future.
      Reply to this
  • 8/18/2010 10:12 AM Wayua wrote:
    Hi Phillip i think you are trying to do a good job and i applaud you for that. Now we at Jamhuri have wanted for years to have the road repaired. recently they we dug up and thanks to the contractor they left it like that (the kenyan style) why dont you get contractors reputation guys or better still the chinese and believe me the issue will be sorted out. most of the issues at city hall is having officers who want to make make where they have not worked. please change this. secondly the estate has so many dogs one wonders where they come from. Please help us we really need your assistance
    Reply to this
    1. 8/18/2010 6:48 PM Phillip Kisia wrote:
      Thanks for the info. We shall take appropriate action.
      Reply to this
  • 8/19/2010 4:09 PM David wrote:
    A city has to grow in an organised manner where everyone respects certain laws. For the building industry there seems to be no laws that guide development. it is very bad for architects especially In Eastlands because most of the buildings dont follow planing regulations. When you go to development control with a proposal similar to the neighbourhood you are informed that all those are illegal structures.
    the painful bit is that when you are advised to change your design someone in the same neighbourhood is developing a project much bigger than the one you are proposing and this makes it very hand for one to explain to the client that those construction are in conflict of the law.

    it is high time that building regulations were enforced or amended if it is agreeable with the council so that all property owners are given equal opportunity to develop.
    Reply to this
    1. 8/23/2010 8:06 PM Phillip Kisia wrote:
      We shall do all within our means to ensure that building regulations are complied to.
      Reply to this
  • 8/23/2010 12:08 PM THANDE KAMAU wrote:
    HELP! that's how i feel t the moment!
    Sometime in June 2010 a 10,000 litres water tank was deposited outside our building by Tusirikiane Self Help Group with an intention to sell water on our premises back entrance, the matter was reported to the Nairobi City Council Ward Manager and the late Senior Chief. We were assured that construction will not be allowed. Tusirikiane Self Help Group does not have any supporting documentation from the City Council for permission to use our back entrance.
    As soon as we lost our Senior Chief to the cruel hand of death and the Ward manager was changed Construction of the water tank stand was done speedily, the undersigned spoke to the Deputy Commandant  on the day the building was being carried out and was assured that the construction was unlawful and prohibited and will not be allowed. The water tank stand was constructed in a hurry without proper engineering details and has developed two large cracks which pose danger and risk to the general public.
    Six weeks later another tank was delivered to be installed next to the first one.
    We have reported the matter to Nairobi City Council Ward Manager  who has assured us that construction of the second water tank will not be allowed. We approach your Office for assistance, specifically
    a) That the second water-tank stand not be constructed
    b) That the first water-tank stand to demolished.
    c) That our tenant to permitted proper access to his rented premises.
    d) That the coercion and intimidation from Tusirikiane Self Help Group to stop henceforth.

    We are the registered owner of Dagoretti/Kawangware/T.349 and have made formal complaint to the Area Chief without success.

    Reply to this
    1. 8/24/2010 7:03 PM Phillip Kisia wrote:
      Let me establish the facts of the matter before taking appropriate action.
      Reply to this
  • 8/24/2010 5:41 PM Ian Njuguna wrote:
    Hello Mr.Town Clerk

    Iam Ian Njuguna;I sent you an sms yesterday about the preparations you are currently undertaking at Uhuru Park.
    Iam greatly impressed by your commitment to show case Nairobi, especially during the promulgation ceremony this Friday. It is with this in mind that I suggested you prepare Uhuru park to match international stds for such an important ceremony.A quick glance at uhuru park will reveal that the grounds are not well prepared to host spectators.A well arranged and contoured terrace system will make it look more like an arena, best prepared to host a crowd of spectators.The terrace structure can either be concrete/stone or earth/sand. A good landscaper can easily work this out.The end result is that the public will be comfortable to sit down during the ceremony, and it will be easier for the security system to take charge.Also this is a more beautiful and presentable format.Thank you for giving me a listening ear.....I look forward to meeting you someday, especially when the above has been implemented.Iam the founder of ART OF LIVING FOUNDATION, which is a local NGO involved in community development.Feel free to send me your comments via my e-mail stated above.

    Regards
    Ian Njuguna
    Reply to this
    1. 8/24/2010 7:04 PM Phillip Kisia wrote:
      Thanks for your suggestions. We shall indeed take them into consideration in our future endevours.
      Reply to this
Leave a comment

Submitted comments will be subject to moderation before being displayed.

 Enter the above security code (required)

 Name

 Email (will not be published)

 Website

Your comment is 0 characters limited to 3000 characters.