Welcome - Know your By - Laws.......Here are 8 of the 17 city by laws
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HAWKING
- One can apply for a permit to the Town Clerk for authority to conduct hawking , giving particulars of goods and place of hawking.
- An hawker’s assistant permit may be issued to a person employed to assist the permit holder who: hawks refreshments and is physically disabled or has loss of a limb
- The permit is not transferrable to another person
- Any person without a valid permit or hawks in an undesignated area risks having their goods impounded.
- Each person engaging in hawking must have a badge and wear it at a conspicuous place.
- Council officers have a right to inspect any goods/ articles being hawked. Blocking an officer from performing that duty is an offence
- Soliciting, inducing, bargaining, negotiating or buying from a hawker in an undesignated area is an offence.
MATATU TERMINI
- Application of parking permit should be made to the Town Clerk. The permit expires on 31st December of the year it is issued.
- Parking permit must be displayed conspicuously on the matatu on which it is issued.
- Parking of any vehicle other than a matatu at a matatu terminus is an offence.
- The permit is not transferrable to another vehicle.
- One needs a written authority of the town clerk to establish a private matatu termini.
- Matatus should only be parked at a matatu terminus and will only stop to pick or drop passengers at a designated bus stop.
- All matatus at terminus should be under direction of an enforcement official.
- One should not drive more than 10 km/hr into the terminus.
- Importuning for passengers on the streets or terminus is an offence
- A matatu abandoned at the terminus without adhering to the by-laws may be removed by an enforcement officer.
- If fees and expenses incurred in the removal of the matatu are not paid within 60 days from day of removal, the council may dispose it to cover outstanding fees and expenses.
- Six or more persons waiting to enter a matatu at a terminus or designated stopping place, must form a queue.
- Hawking of goods at matatu terminus without a permit of the council is illegal.
- All persons in a matatu terminus must follow directions and instructions of enforcement or police officers.
- No person in a matatu terminus shall do the following:
- Obstruct a person from entering and alighting from a matatu.
- Enter the matatu through elsewhere apart from the door.
- Obstruct a conductor or a driver from performing their duties.
- Behave in a disorderly manner.
- Urinate in a public place.
- Interfere or molest anyone.
- Cause any verbal disturbance or any abusive language
- Litter or spit
- Damage council equipment.
FOOD SHOPS AND STORES
- One can apply for a permit to the Town Clerk giving sufficient particulars of the shop.
- The permit expires on 31st December of the year it is issued.
- The town clerk shall not issue a new permit if:-
- The applicant is not a city resident.
- The shop or store does not comply with the city council by laws.
- A person working in a food shop or store must have a valid medical certificate.
- A license or permit holder should display his/her permit at a visible place.
- Any person within the city should not trade in food unless he is in possession of appropriate license or permit.
- Any health inspector has a right to inspect are gistered food shop or store at any time. Blocking an officer from doing that duty is an offence.
- Application for new permit or license should be delivered to the Town Clerk not less than 30 days before the date the trading period begins.
- The permit expires on 31st of the year it is issued.
- In case of death, bankruptcy or unsound of mind of a permit holder, the widow or the widower or the trustee or any other person approved by the Town Clerk in writing is to carry on the business without any transfer of permit.
- The restaurant kitchen design structure should be approved by the city council.
- A dequate refrigeration should be provided for maintenance of stored food.
- Every employer in the premise should:
1. Keep him / herself clean always.
2.Refrain from spitting and smoking while cooking.
3. Should cover any cut or bruise on an exposed part with a clean waterproof dressing.
- A permit holder should maintain the premise to the satisfactory of customers.
- Any permit holder of a permit which does not correspond to the premise he is conducting his business from becomes guilty of an offence.
- A council officer has a right to inspect the premises. Blocking an officer from doing so is an offence.
- Every permit holder should place his permit at a conspicuous position in the premise.
- A permit holder should not sell any food which is not sound or wholesome.
- A permit holder should not allow any indecent behavior on the permitted premise.
- Every open air eating place should operate under the following requirements:
1. The council should approve its design structure and should contain adequate sanitary facilities.
2. All persons carrying or handling the food must have valid medical certificates.
3. The permit holder should provide adequate firefighting facilities located strategically within the structure.
PARKING BY –LAWS
Offences
- Placing a signpost or reserving a parking space without authority of the council.
- Parking in a designated parking space without payment of fees
- Parking on a pavement or on council gardens
- Signing, guiding or directing a driver of a vehicle into or out of a parking place.
- Interfering with writing or marks on a parking ticket
- Using a parking space for advertisement or business.
- Damaging a vehicle clamp,removing or attempting to remove the same.
- Obstructing an officer in enforcing these by-laws.
- Knocking down an electricity pole, will lead to the owner paying for the restoration of the pole.
Rules and Regulations
- Non-payment parking fees will lead to clamping and towing of the vehicle. Any vehicle clamped must pay clamping fees to the council.
- Failure to pay towing fees and other expenses incurred by the council within 60 days may lead to disposal of the vehicle, through public auction.
- The parking ticket must be displayed on the front windscreen. on display will imply non payment of the same.
- Parking attendants shall at all time put on a uniform, carry and have with them a proper identification badge issued by the council.
- A parking ticket issued out to a vehicle is not transferable to another vehicle.
- You need a council permit to run a commercial private parking place.
- Vehicles must be parked within the space indicated by lines or any other mark provided by the council.
- The council will not be responsible for damage or loss incurred during clamping or removal of the offending vehicle.
- Parking is free from 2.00pm on Saturdays, whole day Sunday and Public Holidays
SOLID WASTE MANAGEMENT BY- LAWS
- It is the city council’s duty to regulate waste and its management within the city.
- The council may revoke/cancel a waste operator’s permit in breach of given conditions.
- Waste operators permit is not transferable without the consent of the council.
- The council must provide a place to dispose waste before it is transferrable for final disposal.
- The council should issue directions for different collection charges at different places.
- Any duly authorized officer may inspect a residential dwelling or trade premises at any time.
- Disturbing a waste disposal site or container approved by the council is wrong.
- Organized groups will be given designed areas for small scale resource recovery.
- Any person, who produces,carries, keeps, treats, disposes of waste etc with an exception to domestic household waste, should ensure that the transfer of the waste is made to authorized persons.
- Occupiers/tenants of any building/trade premises must have a sizeable container with a good lid in which the daily domestic waste should be kept.
- Domestic and trade premises occupiers and owners shall separate recyclable waste and place it in a different container provided/approved by the council.
- Premises owners/ occupiers of the premises should ensure hazardous/clinical waste in managed to the satisfaction of the council.
- It is the duty of any of who generates trade waste to ensure it does not pollute the environment.
- Burning, throwing away etc of waste in an inappropriate place is an offence.
GENERAL NUISANCE BY –LAWS
Offences
- Making any kind of noise on the streets.
- Causing risk to users through destruction of a building or road.
- Causing risk to users through inadequate fenced or unfenced land, lack of repair, protection, removal or enclosure; leaving things around that may make one to fall and discharge a missile in or near a street.
- Destroying the surface of a public street
- Willfully blocking a free passage or removal/displacement of any council property.
- Cutting down a tree without a permit from the council.
- Playing any game, riding or driving or propelling on a foot path.
- Defacing any building by writing signs or graffiti.
- Depositing any type of material or waste on the streets.
- Spitting on any footpath or blowing the nose aimlessly other than into a suitable clothe or tissue.
- Committing any act contrary to public decency.
- Loitering, importuning or attempting to procure a female/male for prostitution purpose.
- Defecating or urinating on a street or any other space.
- Conveyance of open food in a manner likely to cause contamination.
- Keeping any animal or poultry which causes a nuisance to any resident in the neighborhood.
- Washing, repairing or dismantling any vehicle in a prohibited area except in the case of emergency.
- Touting for passengers.
- Failure to observe traffic lights or zebra crossing.
- Driving or permitting to be driven in any overloaded vehicle such that its contents are spilling.
- Allowing hedges and trees to encroach and pose a danger to traffic movement.
Rules and regulations
- All trees hedges or other growth should be chopped trimmed or removed.
- All meat poultry for sale should be inspected.
- Every building must be painted at least once every year.
- A landlord should ensure that the frontage of a building is kept clean, in good condition and well repair
- A building owner should ensure installation of security lights in the front of the building.
FIRE BRIGADE BY LAWS
Offences
- Entering any premises which are on fire without authorization from the senior fire officer.
- Obscuring, defacing or removing a plate fixed on any fire hydrant.
- Obstructing molesting or interfering with any member of the fire brigade when on duty.
- Giving false alarm to the fire brigade.
- Making or causing fire.
- Denying entry or obstructing an officer from inspecting or getting any information from any premise.
- Using premises without obtaining a fire prevention clearance certificate from the chief fire officer.
- It is the duty of the senior fire officer present at the scene of any fire to control all the operations.
- The chief fire officer may permit the owner or occupier of any building to connect an automatic fire system to the fire brigade premises.
- The senior fire officer present may enter or break into any premises within the city which appear to be on fire without consent from any person.
- A senior officer may temporarily close any street, passage or thoroughfare in or near which a fire exists.
- During fire fighting, a senior fire officer has the power to use any supply of water whether on public or private property.
- The council may at any time instruct a person to remove any material that is most likely to cause fire.
- Owners should pay for firefighting services whether the owner requested for attendance or not.
- The chief fire officer will inspect premises to ensure they comply with fire safety.
WHAT TO DO IN CASE OF FIRE.
- Do not panic.
- Sound the alarm (electronic or shout “fire”).
- Fight the fire if safe to do so.
- Call the fire brigade(2222181/2), giving the correct physical address (road/building name, telephone numbers and contacts).
- Evacuate using escape route.
- Close windows and doors behind you (do not lock doors).
- Do not use lifts.
- Proceed to the assembly point for head count.
- Do not re-enter until told to do so by the fire personnel.
This is a great idea, and i hope that it will be used to inspire great ideas that will help Nairobi transform into a world class city.
Phillip implementation is key.
all the best,
Regards,
Kip.
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You can have wireless terminals on a wide area network for packing purposes.
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My comment is based on Public transport system in Nairobi and the evirons. My suggestion is create a Transport Commission called Nairobi Transit Commission(NTC)like the one we have here in Toronto, Canada which manages the transport system in the city. Each matatu owner would surrender his or her vehicle to the Commissiom and would have shares in this commision. The current matatu drivers would be given first priority to be employed as drivers in the Commision. This would bring order in the way the transport system is operated in the city. This would coordinate the transport system in the city so that any commuter using a train or a bus or a Matatu would be able to use one transfer ticket while connecting with either with a bus or a train or a matatu. To make this possible, all means of trasport in the city should be operated under the same Commission. This is how it is operated in Toronto, Canada.In Toronto, though, we do not have matatus. We have buses and trains. So,In the NTC,some adjustments can be made to accommodate matatus for short distances.
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Free market always works and Local problems need local solutions. The Toronto solution is not a free market option and will create another center for corruption (we already have enough that are being eliminated). The problem is an urban planning one and needs to be solved!! Let Mr.Kisia come up with an Urban Plan that can get a thumps up from a majority of the stakeholders and he will be good to go.
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You may want to draw from members of the AAK who had undertaken a study on transportation systems in cities of recently developed countries around the world.
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There is a big problem of corruption here in kenya and many matatu owners would feel their investment will be used to enrich the NTC commissioners
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This is very brilliant i have had similar thoughts. i am happy that we can think in the same line. some changes have shown that nairobi can improve i have seen the introduction of one way streets that were previously two way decongest the ncbd and create more parking which is required in the city.
Your idea will work perfect in reducing congestion and creating some minimal standards of public transport. Currently what we have i chaos, thuggery, price hikes when it drizzles, police corruption the list is long.
This new system would create harmony and order in the city. ORDER IS ONE OF THE BASIC CONCEPTS OF A CITY THAT WE HAVE FOR A LONG TIME ASSUMMED.
Care should be taken on managers of such a commission some characters in kenya are tricky and would turn a good intended commision into a cashcow.
On one hand we have to embrace some sort of civilization.
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the idea is very good.
how do u prevent NTC from being corrupted and politicised like all other institutions in Nairobi?
i am convinced that we must crack these behaviourable issues first after which every other thing will fallin. we hardly pull together. we have a vision but hardly work towards it.
i am so disturbed by these issues
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I have followed your debate on the various options available for urban transport and will forward them to the City Engineer for consideration. I am certain that your views will guide the transport policy for the city.
Philip Kisia
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SWITCH ON ALL THE TRAFFIC LIGHTS ON UHURU HIGHWAY AND MOMBASA ROAD.
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Revitalizing Nairobi City is a great challenge, but it also offers an opportunity for innovative ideas.Sieze this opportunity to start of nairobi on the path of a sustainable green city. from Green economy all the way to a green society.Nairobi need not go the way of major cities like Chicago, Atlanta,New York etc.We can borrow from them, avoid the pitfalls they encountered. i belive we have enough human resource to come up with practical sustainable urban planning solutions-including this one writing now!
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This is a worthwhile endevour that the environment department can take up and implement. Indeed this should be a green city in the sun.
Philip Kisia
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Revise the zoning regulation on plot ratios and coverage for areas like donholm, langata, etc. Many developments already done contravene the stipulated low coverages which is no longer realistic with our rapid growth.There shall be no need to apply for extensions of user per site. The
City of Shanghai in China has many 40 story apartment blocks, well serviced including sewer treatment plants within each sector. Give it a try!
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I have sampled your comments and forwarded them to the Planning Department for their views. Soon I will be able to give the position of the Council.
Philip KisiaReply to this
It is true that the city’s development density control instruments are not in tune with the social, economic and cultural realities of realities of urban development in the city. Investors only engage in the urban development if and when it is profitable or viable. The plot ratios and coverage is violated due to the high cost of land, capital and construction which affect the commercial viability of any development. However, the Council has started the process of developing a master plan to address these issues holistically.
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Nice idea definately
Its would be nice to have a guided forum and the best way is to list challenges and expected actions and timelines including feasibility tehereafter
prioritize them e.g. Transport, waste disposal, sewer, water, energy, pollution....development control. We are in a dire situation. Let not end up with a long list of problem without action, and form a group of whiners!
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Thanks for your encouragement. I shall take up your views and will keep you informed on their implementation. Thanks again for your suggestions.
Philip Kisia
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This is one of the best news to come from City Hall in Years. I am a graduate student overseas specialising in the Urban Environment Design and Planning, and I will be contributing regularly to this blog. I was very angry and disappointed with City Hall in March of this year as I was tossed from office to office when I sought audience for my research, please begin by making the officers work for their money and be responsive, courteous and zealous in their work. Their attitude towards their works, visitors and researchers give a very negative image of the council. However, I am looking forth to contributing ideas, information and anything else that will lift the glory of our city from its many vices. Keep it up guys.
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Sorry for the experiences you went through. In a short while all Council employees will embrace service delivery. As a matter of fact , at the moment there is a transformation on how the employees relate with the members of the public. I look forward to receiving your ideas and suggestions.
Philip KisiaReply to this
On Matters transport, we need to have a serious evaluation of our needs, who do want to take to the CBD? what are the implications of our actions. I will take a good example of the famous Muthurwa bus terminus. A bus with 50 passengers from Kayole is stopped at Muthurwa and the 50 plus people have to look for other means to the CBD. while at the same time a car from jogoo road with only one occupant is allowed into the CBD. There is definitely something wrong.
Our city operates on the basis of making life easier for the person who is driving his car while making it harder for the mass transport vehicles. Matatu may have committed the crimes of flouting rules but i believe that when priority on our roads will be given to mass transporters our problems will be half solved.
The relocation of matatu stages to Muthurwa has created a niche for Bodaboda cyclists and with time the city will be faced with a very serious challenges of controlling them.
we can borrow a leaf from indonesia and model a mass transport system along the lines of Trans Jakarta. Its time we modeled a mass transport system that is reliable and efficient so that everyone is compelled to leave his car at home.
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Thanks for your observations. Soon the Council will come up with a transport policy to guide the operations of urban transport in the City.
Philip Kisia
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dear Sir , i am a practicing veterinarian. in nbi for the last 29 years. my comments are on the issues concerning dogs in particular.
1) all dog owners are forced , by an ancient law of 1948 , to purchase dog licences for 500/= . I ask , what are the benifits to the dog owners for purchasing these ? where is this money used ? there are no council disposal services for removal of dead dogs , no feed back on any lost or found dogs ? is it just the normal KENYAN THING ?
2) There has been talk of limiting the total number of dogs to 4 ? why ? i beleive it is an individual kenyans RIGHT to own what he can afford , b) an individual kenyans right to protect himself and his kin and property as he see fit c) keep , what gives him pleasure , be it 5 cars or more , 4 wives or 20 dogs !!!!!.
3) your office has commented that owners of all dogs that bark , shall be liable to a fine !!! Please tell me how i may teach my dog to knock my door and /ring my door bell and inform me "boss , sorry to wake u but there are some people trying to BREAK IN !! once i learn this from your personell who suggested this , we can open an international company and live happily ever after !!!
Sir with due respect all SUGESSTIONS ARE MORE THEN REDICULOUS !!!
lets wake up and show the world we are also thinkers and not just jokers !!
why doesnt your office start with a night patrol and stop loud music from all bars , and also rather then haressing people who try to paint the exteriors of their property , start by stopping the licences of all bars in residential areas and then we can teach dogs to knock doors
enjoy your day sir
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Thank you for your feedback on the Council by laws. We shall strive to ensure that the bylaws are relevant to enhancing service delivery to the city residents. We shall also ensure that all our bylaws are simplified for public consumption.
Philip Kisia
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I have been wondering about the exorbitant parking charges by shopping malls such as westgate, prestiege, junction and others. The parking spaces there are requirements by the city council building by laws. The developer is supposed to surrender certain space to be for public use in order that the development is viable. Such space includes parking. I would like the city council to clarify whether it is legal thereafter for the developer to charge users of this public utility spaces such as parking. This has become a channel for enriching a few. Why can't the city council take charge of these parkings and earn extra money which then benefit all of us. You can also make an exception for people who have already paid the city council parking charges for the day or month. I was at the junction recently where I took supper at Java, went for shopping, then finished of with a movie just to come out and be charged Kshs 100 for parking and bringing business there. Is this legal?
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I have forwarded your suggestions on parking to the City Engineer for consideration. I will get back to you in due course.
Philip KisiaReply to this
From the planning point of view, parkings provide in the developments that house retail outlets like the malls, are supposed to accommodate traffic needs of the outlets. Our concern with charging will only come, if accessibility to the car parks is hindered and there is over spill of traffic to cause nuisance. Ultimately, customers have to make choices concerning shopping where car parks are charged or otherwise. Otherwise the Council has no jurisdiction over the matter except only when it generates disorder in the wider context.
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Thanks for this forum Mr. Kisia, I am raring to go on this blog!
Nairobi ought to be more socially and economically inclusive, rather than exclusive. As we approach the UN's MDGs and the GoK's Vision 2030 deadlines can we find ways to integrate formal and informal businesses and settlements?
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Thanks for your support on the initiative of this forum. Currently, we are working on the informal sector rapid transformation initiative that will see the integration of informal sector into the national economy. We are doing this in partnership with the private sector. I will post details once this process is ready for take off.
Philip Kisia
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the need to remove small passenger vans needs to be emphasized. the minimum number of passengers should be at least 40.
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Hi, I agree with you completely. I also wish we would have scheduled buses from i.e Westlands to town at specific times.
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Thanks for your views on urban transport management in the city. We shall soon develop a transport policy that will guide the operation of public transport vehicles in the city. However, I agree that we need high capacity vehicles in the CBD.
Philip Kisia
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I think we need to link the industrial area to the CBD by creating two flyovers over the railway station. One from ndunga road landing at kenya polytechnic and another from enterprise road. These would ease pressure on msa road
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Thanks for your suggestions regarding introducing flyovers in the city, with a view to reducing traffic congestion on Mombasa road. I have forwarded your suggestions to the City Engineer for consideration. I will revert to you on the above matter.
Philip Kisia
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Congrats! This is in keeping with the modern management style-involvement of stakeholders in decision making. On cleanliness; could you please pass a bylaw that requires all public transport vehicles to carry a solid waste paper bag with them for commuters to deposit their waste instead of throwing it through the window on clean roads.
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Thanks for your support. Your suggestion on solid waste management has been forwarded to the Environment Department for consideration.
Philip Kisia
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There should be a metro subway line from airport to james gichuru. the NCC( Nairobi city council) should plan that and ask money from the donor community. There will be copenhagen 2009 meeting where all the donors are prepared to give money for climate change. I think that would be the best option for nairobi to get money for subway and mitigate the effects of climate change. All the best.
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Thanks for your visionary comments. Enactment of the same will indeed make vision 2030 a reality. However, due to the resources required the council will need support from other stakeholders.
Philip Kisia
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I propose that designated routes for buses and matatus should be used and the council should enforce the use of such roads..
These days we find matatus and buses along smaller internal access roads in Kilimani area. Such roads are Menelik road, Lenana road among others.
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Thanks for your comments. They have been forwarded to the city engineer for consideration.
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There are many small building in the CBD that are old, inefficient, unsafe and unsightly and they are not gazetted monuments, The NCC should force the owners to develop them and give them a timeline, The owners should be able to get financing for these prime properties
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Thanks for your ideas regarding the aged buildings in the city. We have taken up your suggestions with a view to enhancing the aesthetic value of the buildings in the city. I will inform you on the progress made.
Philip Kisia
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kindly be informed that, the parcel lands/plots on which buildings within the CBD are constructed are privately owned. In principle, the city council of Nairobi, has no authority to force or command the property owners on what and how to utilize their properties, as long as the buildings comply with the planning policies and requirements of land use, within the Central Business District(CBD)
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I have written a suggestion on how to prevent the next building collapse in the dreamcities forum website. I hope you get to read it, but please note that this suggestion would be null and void if the Housing Bill 2009 comes into force.
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I would appreciate if you shared your ideas on preventive measures in the construction industry, with the other contributors on this forum. Thank you for your initiative.
Philip Kisia
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hi all,
what guys are suggesting on this blog seems to be quite enlightening. problem is that i do not see City hall following up on any suggestions leave alone implementic. Mr. Kisia Prove me wrong
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I assure you that this platform will be the basis of service delivery innovations by the City Council of Nairobi. All practical ideas aimed at enhancing service delivery will be implemented. I count on your support and contributions.
Philip KisiaReply to this
This is a great opportunity for stakeholders to give their views and proposals. To rid the city cent re of traffic, I propose the area between Museum Hill and Kariokor along Nairobi river be turned into Matatu terminus for matatus from Westlands area, Limuru Road, Murang'a Road, Park road, Ring road (Kariokor) and eastleigh. The mechanics can be allocated another area within nairobi to operate from. Including Ngara Market and the open air Market at Ngara. Build another Bridge to connect Ngara and Town Vide Shan Cinema opposite Ngara post office. This will reduce the traffic flow on Globe Cinema round about. IF THIS LAND IS NOT UTILISED NOW FOR THIS NOBLE VENTURE, THEN I FORESEE THE LAND BEING GRABBED AS IS THE NORM IN THE NEXT FIVE YEARS THAT LAND WILL BE GONE AND WE WILL HAVE CHOKED THE CITY CENTRE. JUST LIKE THE LAND NEXT TO KARIOKOR.
Regarding the issue of parking, The city council must come up with a law requiring all new buildings coming up to have parking for Tenants and customers. Like any building with three floors must have one floor as parking. Six floors where two must be parking lots and so on. As they maximize the use of their properties, city council does not have expanding land to take care of the landlords negligence of their customers/tenants
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Thanks for your suggestions on traffic management and parking spaces on buildings. I have forwarded your ides to the City Engineer and Director City planning for consideration. I will revert back on their thoughts.
Philip KisiaReply to this
Your concerns regarding traffic management are vital. Currently, we are redefining the CBD for purposes of improving traffic management. This program also includes determining the appropriate location for a terminii. Your contribution towards this endevour is welcome.
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Excellent... please keep it updated coz u will get a better sense of what is going in our heads on by letting us know your thoughts/ideas.
Do you have a twitter account as well?
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Thanks for your encouragement. I count on your support. Unfortunately, we do not have a twitter account.
Philip Kisia
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Hi Mr Kisia.
I have been thinking of quite a number of things that would make the NCC more proactive to the needs of the Nairobi citizens and what the future holds which i will be updating as time goes by.
Now in terms of the Nairobi Sewerage System i keep wondering isnt there a possibility of using the plant to produce electricity from the waste that is thrown away. I know you are in consultations with GE on burning the rubbish to produce electricity but i think that would be another option to pursue.
Thanks
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I agree with your views and the Council is moving towards that direction. We shall inform the public on the various initiatives we shall undertake towards that end.
Philip Kisia
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Thsi is a brilliant idea and it is my hope that it will be put to good use.
My comments on the design of the page, seeing as we are speaking about Nairobi it would not hurt if we had a few pictures of the city.
Looking forward to contributing implementable ideas.
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Thanks for you suggestions. We shall see the possibility of enacting them.
Philip Kisia
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we need to do something about our transport system and housind situation,the city inspectorate depaertment is also harasing ppl unnesesarily,you need to put a stop to that too .The other thing i would like to point out is the gabage collection ,you guys are trying but you can do better
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Thanks for your encouraging remarks. We are striving to take corrective measures to ensure you outlined comments are enacted.
Philip kisia
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Hi Phillip,
Would you like to come and talk at Africa Gathering in Nairobi in December about how you're using social media to change the city for the better? Please email us so we can talk!
The Africa Gathering team
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Send me details of the meeting on: info@nairobicity.go.ke to enable me make explore the possibility of attending your gathering.
Philip Kisia
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On my way home I use Langata South Road. It is the only old road in the area which City Hall has failed to recarpet for over 20 years, hence deep vehicle-damaging pot holes always develop after only a week of rains. It then takes at least 6 months of pleading before some low quality patching is done, giving a permanent bumpy ride. It will be a huge cost saving for users of that road if it is recarpeted. Further, due the narrow width of Langata South and Ushirika Roads, it always a treacherous drive reslting in many accidents. My friend met his death there in 2007 when he was pushed by another vehicled off the road just after Hardy Police Station.So, we will be saving cost and lives if we recarpet and widen the two roads. These days, motorists are forced to slow down to near stopping whenever they see a City Hopper, the most dangerously driven PSV's.
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I have seen your comments concerning the state of Langata road, and the nature of repairs that took place along the different stretches of the road. I have forwarded the observation to the City Engineer for noting and remedy. I will inform you on the progress made.
Philip Kisia
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This is the future Bwana Town Clerk. Many Kenyans have always wanted to communicate with the council in such an efficient way, I bet you have given us that medium through which we can engage you, the Chief Officers and the town Fathers. Let us all join in and build our Nairobi
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Thanks for your support for this initiative. I look forward to engaging you on this platform.
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Hi Mr.Philip Kisia.
I am a resident of Amboseli Lane off Amboseli Road in Thomson Estate within Lavington Area.Recently around March/April,you(NCC)undertook tarmacking of this Lane.However,potholes appeared immediately the contractor left the site.This obviously indicates there was poor workmanship and waste of public funds on this project.Does it mean the specifications and BoQs were not adhered to or were they simply inadequate?.Or does it simply mean that the the works were never supervised properly?.As residents of this place,we would be glad to know your action on this and would be grateful if this contractor is called back to re-do this road and the engineer in charge disciplined for the sake of our city.
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Thanks for your concern on the state of works on the road. I have taken up the matter and will inform you on the progress made.
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Thankyou for highlighting the by-laws, we do need to know in order to comply.
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Great idea Philip!
now we can talk to each other as residents and participate in building our city.
I've just concluded a function at the Charter Hall and you need to work on staff motivation. I know you did it a KICC so I wish you all the best here too.
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Thanks for your encouraging remarks. I have spelt out different measures aimed at enhancing staff motivation. I aasure you that service delivery will be enhanced.
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Dear Sir
I'm very happy to see that you are willing to do things differently.This is the way to go sir. Congratulations!
I think the biggest problem at NCC is lack of sense of purpose. Bye-laws are meant to make life better for those living in a city.Unfortunately, in our case they are meant to enrich a few people who work at City Hall to the detriment of Nairobians.They are just avenues for corruption which is very sad. We are thanking God for you and please be encouraged. It will take more than this to return Nairobi to being the City in the Sun it once was.
God bless Kisia!
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Public awareness and empowerment makes service delivery transparent. That is why we have simplified these by laws for public consumption. The remaining 13 by laws will also be simplified and posted. I hope this measure will reduce public ignorance. Thank you for your encouragement.
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Dear Mr. Kisia,
Well done sir on bringing the citizens closer to there service providers. I believe that this shall go far in improving and assisting you in doing your job better and cut down corruption.
Am resident of Woodley estate, last month November 2009, we were lucky enough to have gotten one of our roads tarmacked. The road is kinoo road and it leads to the Joseph Kangethe social hall and the Nairobi Water offices for the southern zone. We are extremely grateful for the consideration and it is for this reason that i would like to help or assist you in asking of you to visit and see for yourself, asses the works carried out by the contractor and see how shoddy the works are. Its now one month from when it was done and the road has potholes forming yet it was fully carpeted. And there are areas that the contractor left out on.
I fill that there are those out there that thrive on pulling the good works of people like you and progress of our country down but with the help of such sights/works and residents like me, we shall try to keep your good flame burning.
Kindly sort this before the contractor gets paid to avoid your council loosing revenue to useless contractors.
Regards,
Micheal.
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The contractor has been instructed to go back and expedite drainage works, which he had halted due to increase in seasonal rains. He has also been instructed to address the quality of works on the same road.
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Happy New year Mr. Kisia
I would like to take this opportunity to really congratulate you for your effort in taking CCN to the digital age, some of the comments given by Nairobi residents In the blog are quite awakening and as an employee of the City Council i am encouraged yet challenged in my area of work. we need to step up so that residents can actually get the services they deserve. this is a good platform for us to get such information on where we need to improve and also keep up.
kudos and keep up the good work. Regards
Villy
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Thank you for your encouraging remarks. I count on you to enhance service delivery to the city residents in order to meet their high expectations.
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Dear Mr. Kisia,
Thank you for your great job. however dont forget those who are helping you in service delivery. we have polle your supplies who have not been paid to date. it is almost becoming an 8 to 5 job to sit at your council offices waiting for a cheque to be released. it is always the same story on a daily basis. come tomorrow, come tomorrow. poeple have bill to pay employyees who work to pay, kindly would you consider the people working for you and enable to council release thier payments?
we have your garbage collectiors who have been sitting there not paid. since october i know one who sits waiting for a cheuqe to be given. what would happen if a council member or if you for instance went 3 months with out pay? trust me the feedback out here on payments from the council is not a good one.
please help the people service you better.
thank you very much and hope to see a response soon . . . . .
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A large number of the NEW streetlights on Kyuna Road are not operational at night. Some are on in the daytime. Also what are plans to remove the old streetlight poles on this and other city roads - many are leaning dangerously as they are rusted.
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Hallo Mr Kisia.
I really do aplaud you for the bright idea that you came with. it helps us to voice our concerns. My concern are as follows
1. Please do place mettalic grills barries like the ones we have in CDB at the strecth of landthies road and hailes selasie road. this will greatly reduce human and motor traffic on this road and also reduce pick pocketing. The road has been notorious wih people crossing anyhowly and causing traffic and yet there is two crossing bridges. please help ecspecally in wakulima market entrace.
2. Be having suprise visits on your delivery service points. i.e Makadara, Dandora, Eastleigh, Kayole and see how your staff behave. latecomers, dont care attitude and highly corrupt.
3. Force i repeat force your officers to be in council uniforrms wherever they operate. There are many conmen out in the CBD and they hire councila askaris ID to corrupt. when asked to produce ID they quickly flush it out and return it back when youve just seen the council ID
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When parking in the CBD was increased to Ksh 140, the idea was to discourage people parking within the CBD unless absolutely necessary. Some parking spaces were also done away with.
The above would work if a systems was introduced where parking outside the CBD would be cheaper. For instance, parking on Nyerere Rd or Uhuru park pavilion area could be pegged at Kshs 100 and a slightly lower rate at designated points out of town. I believe this would free up more space within the CBD and still make economic sense to people having to take a bus/matatu into the CBD after parking on the outskirts.
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Thanks Mr.Kisia for providing such a powerful means of communication, my concern is the level of service delivery to the peaple of Eastlands, its no wonder for us to live with broken sewerage systems for months whilst council officiils ignore our plight, we dont ask for more than what direclty concerns our health, mt take is there should be a way of streamlining performance by your officials. Secondly is the state of the estate roads in the estates, no one has ever cared to make an attempt to even water dusty roads,withn the estates let alone repairing them, you wouldnt believe the kind of life we live in here just beacouse some peaple are more keen at portraing you as anon performer as compared to your predecessor, by now am sure reality has sink in that the position you hold is more political than any other else and thats how you should act!!
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Dear Mr. Kisia,
What is the council doing about sorry state of landhis RD?
Can muthurwa market have a proper drainage system to avoid flooding this rd?
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Hi Phillip. This is a perfect way to talk to the city fathers. I've a question about the Kangemi market. For those of us who use this road every day, there is always a traffic jam caused by this market that is literally on the tarmac! Not to mention the risks that these men and women subject themselves into. Remedy, the market needs to be moved, the stage needs to be expanded so that Matatus do not drop and pick on the road,the minor road behind the market needs to be re-opened (has been converted to a market also) and security needs to be improved generally around the area. This might a lot to ask but the relocation of the market is long overdue. Kangethe
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I have seen your comments and will forward them to the Director of Social Services and City inspectorate for appropriate comments and action.
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Hi Phillip,
First i would like to commend you for this great forum you have created for residents of Nairobi. I am a resident of woodley estate
1. I note with great concern there has been a private developer paying visits to the field in woodley estate next to the flats, alot of land has been grabbed in this area and our children denied a chance to have recreational facilities and playing grounds.
What is the councils plan for these unscrupulous individuals? I propose we amend the by laws and introduce a law to hang such individuals.
2. Is there anything in the pipeline for solid waste management and environmental management, i wish to remind you the council used to come and clean the environment frequently i.e cut the hedges, collect garbage, clean the drains. Is this still a responsibility of the council?
3. Could the council please come up with a way to regulate the market next to Uchumi Supermarket. It serves a good purpose however it has become a serious nuisance due to the encroachment of the roads.
Thank you for the effort you are taking to enforce existing by laws and put the city council in the ICT arena
Please publicize this forum and embrace social media(twitter, facebook)as well as public forums, i can assure you there are millions of Kenyans out there who would like to share great ideas and source finance for the same.
Simon
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The Council is keen in ensuring that public property is safeguarded. However, you may inform me on any illegal activities on info@nairobicity.go.ke for my action.
Similarly the Council is awaiting cabinet approval on Integrated Solid Waste Management proposal by the Council. After the approval, management of waste in the city will no longer be a challenge.
I have noted your concern on the market, and will take appropriate action. Thank you for the contributions and encouraging remarks.
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Dear Mr Kisia,
Thank you very much for starting this blog, an excellent forum for improving the welfare of Nairobi residents. I wish to report that a road reserve in Villa Franca (off Mombasa Road), on the eatern boundary of the Kenya-Re Estate has been alienated by one of your public officials, demarcated into plots and sold to unsuspecting members of the public. Could you please investigate this breach of planning regulations and take necessary action.
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Thanks for the information. I will take up the necessary steps to get the facts and take necessary steps.
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There are a lot of bye -laws , however many are not followed. For example, there is a bye law against obstruction on public road. However, Matatus always stop where they please without regard to other users causing endless jams. For example, at westlands roundabout at beginning of Chiromo road the matatus stop on the road (instead of the bus stop a few meters away) block two lanes at a time (especially peak hours) thus causing a bottleneck into the westlands roundabout. The same happens at Highridge (Nakumatt) where in spite of having a bus stop the matatus just don't use this but instead stop for drop off/pick ups in the middle of the road causing endless jams at the junction. Is it that Matatu drivers are taought how to be a nuisance AND get away with it? Are thsy a protected industry? Yes they are necessary BUT they should not be above the law and cause such inconveniences to other users.
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I have noted your concern and will inform the Director of city Inspectorate to take appropriate measures.
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